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Terminal 5

London Heathrow, London · 7 lounges

Amenities

3.1★★★★★★★★★★
3.1★★★★★★★★★★

out of 5 · 14 metrics

Amenity ratings

Security speed, bag delivery, the walk to your gate, and the rest of terminal life, each scored 1–5.

Security speed★★★★★★★★★★3

5 = through the checkpoint in minutes, even at peak

Check-in & bag drop★★★★

Airlines served

  • British Airways
  • Iberia

Lounges

Aspire Lounge (T5)

independent · seats 120

4.0★★★★★★★★★★

Comments

Tips, corrections, and what it was like when you were there.

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★★
★★
★★
3

5 = short lines, plenty of kiosks, quick bag drop

Baggage delivery★★★★★★★★★★3

5 = bags on the belt by the time you reach it

Walk to gates★★★★★★★★★★2

5 = short walks, moving walkways where it's long

Signage & wayfinding★★★★★★★★★★4

5 = clear signs, easy to find your gate

Cleanliness★★★★★★★★★★2

5 = spotless floors, restrooms, and seating

Food & drink★★★★★★★★★★3

5 = real restaurants and good coffee, not just kiosks

Shopping★★★★★★★★★★4

5 = useful shops, not only duty-free perfume

Wi-Fi★★★★★★★★★★3

5 = free, fast, no captive-portal hassle

Gate seating★★★★★★★★★★4

5 = comfortable seats with power at every gate

Power outlets★★★★★★★★★★4

5 = outlets and USB at most seats

Quiet★★★★★★★★★★2

5 = no blaring announcements or gate-area chaos

Restrooms★★★★★★★★★★2

5 = clean, plentiful, never a queue

Accessibility★★★★★★★★★★4

5 = step-free routes, help easy to find

British Airways Concorde Room

first-class flagship · seats 100

4.6★★★★★★★★★★
British Airways Galleries Club B Gates

satellite club · seats 250

4.8★★★★★★★★★★
British Airways Galleries Club North

hub club · seats 400

4.7★★★★★★★★★★
British Airways Galleries Club South

hub flagship · seats 600

4.6★★★★★★★★★★
British Airways Galleries First

premium · seats 300

4.6★★★★★★★★★★
Plaza Premium Lounge (T5)

independent · seats 150

4.9★★★★★★★★★★