Lounge Frog
Top 100Find a loungeAirlinesCardsDirectory

Search

Find airports, lounges, airlines, and pages

Lounge Frog

Find your lounge, hop in.

Top 100Find a loungeCardsLounge programsAirline statusLatest reviewsPrivacyTerms

© 2026 Lounge Frog

  1. Home
  2. Airlines
  3. Copa Airlines
CM

CM · Founded 1947

Copa Airlines

Based in Panama City, Panama

3.0★★★★★★★★★★

Overall, from 5 metrics

🛫 Hub PTY🎟️ ConnectMiles🗺️ 13 airports we track

Copa Airlines (CM) is based in Panama City, Panama, hubs at PTY, flying since 1947. Rated 3/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
3
Hospitality
2
Food & beverage
2
Drinks
4
Customer service
4
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Panama City, Panama
Hub
PTY
Mileage program
ConnectMiles ↗
Elite status
ConnectMiles
Customer service
Unknown

ConnectMiles status

Full status page ↗

ConnectMiles PreferMember status is earned on qualifying miles or segments in a calendar year on Copa and Star Alliance partners. Copa is a Star Alliance member, so Gold and up is Star Alliance Gold. Confirm current thresholds on copaair.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Silver

    Star Alliance Silver

    How to earn it

    The entry threshold on qualifying miles or segments; numbers on the program's page.

    What it gets you

    Priority check-in, a free bag, a mileage bonus.

    At the lounge door

    No alliance lounge access. Any lounge benefit is the airline's own and only on its own flights.

  3. 3Gold

    Star Alliance Gold

    How to earn it

    The next threshold on qualifying miles or segments.

    What it gets you

    Priority boarding, extra bags, and upgrades on Copa when available.

    At the lounge door

    Copa Club lounges with a guest on same-day Copa flights, and Star Alliance Gold lounges, with one guest, whenever you fly a Star Alliance carrier the same day, in any cabin.

  4. 4Platinum

    Star Alliance Gold

    How to earn it

    A higher threshold on qualifying miles or segments.

    What it gets you

    Better priority still and more upgrade certificates.

    At the lounge door

    Copa Club lounges with a guest on same-day Copa flights, and Star Alliance Gold lounges, with one guest, whenever you fly a Star Alliance carrier the same day, in any cabin.

  5. 5Presidential Platinum

    Star Alliance Gold

    How to earn it

    The top published threshold.

    What it gets you

    Top tier: the best priority, the most upgrades, and a dedicated line.

    At the lounge door

    Copa Club lounges with a guest on same-day Copa flights, and Star Alliance Gold lounges, with one guest, whenever you fly a Star Alliance carrier the same day, in any cabin.

What ConnectMiles miles are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per mile

$0.013

Per 1,000 miles

$13.00

Your 10,000 miles

$130.00

Average across the redemptions ConnectMiles members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals Copa Airlines serves, from the lounges it operates there.

  • ATLHartsfield-Jackson Atlanta InternationalConcourse F
  • CUNCancún InternationalTerminal 2
  • FLLFort Lauderdale-Hollywood InternationalTerminal 1
  • IAHGeorge Bush IntercontinentalTerminal D
  • JFKJohn F. Kennedy InternationalTerminal 4
  • MADAdolfo Suárez Madrid-BarajasTerminal 1
  • MCOOrlando InternationalTerminal C
  • MEXMexico City InternationalTerminal 2
  • MIAMiami InternationalConcourse J
  • RDURaleigh-Durham InternationalTerminal 2
  • SANSan Diego InternationalTerminal 2
  • TPATampa InternationalAirside F
  • YYZToronto Pearson InternationalTerminal 1

Safety record

Last 10 years

0

people killed

All time

1

person killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

Been here? Sign in to rate this airline.
No reviews yet. Be the first.

Comments

Tips, corrections, and what it was like when you were there.

Sign in to leave a comment or reply.

Loading comments…