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  3. China Southern Airlines
CZ

CZ · Founded 1988

China Southern Airlines

Based in Guangzhou, China

3.6★★★★★★★★★★

Overall, from 5 metrics

🛫 Hubs CAN · PEK🎟️ Sky Pearl Club🗺️ 7 airports we track

China Southern Airlines (CZ) is based in Guangzhou, China, hubs at CAN, PEK, flying since 1988. Rated 3.6/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
4
Hospitality
3
Food & beverage
3
Drinks
4
Customer service
4
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Guangzhou, China
Hubs
CANPEK
Mileage program
Sky Pearl Club ↗
Elite status
Sky Pearl Club
Customer service
Unknown

Sky Pearl Club status

Full status page ↗

Sky Pearl Club status is earned on qualifying miles or segments over a 12-month period on China Southern and partners. China Southern left SkyTeam in 2019 and belongs to no alliance, so its tiers unlock its own lounges and bilateral partner benefits. Confirm current thresholds on csair.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Silver

    How to earn it

    The entry threshold on qualifying miles or segments; numbers on the program's page.

    What it gets you

    Priority check-in, an extra bag, a mileage bonus.

    At the lounge door

    No alliance lounge access; the airline is not in Star Alliance, oneworld or SkyTeam.

  3. 3Gold

    How to earn it

    The next threshold on qualifying miles or segments.

    What it gets you

    Lounge access on own flights, priority everything, a higher bonus.

    At the lounge door

    China Southern Sky Pearl lounges with a guest on same-day China Southern flights; no alliance lounges.

  4. 4Platinum

    How to earn it

    The top threshold on qualifying miles or segments.

    What it gets you

    Top tier: the best priority, upgrades, a dedicated line.

    At the lounge door

    China Southern Sky Pearl lounges with a guest on same-day China Southern flights; no alliance lounges.

What Sky Pearl Club miles are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per mile

$0.009

Per 1,000 miles

$9.00

Your 10,000 miles

$90.00

Average across the redemptions Sky Pearl Club members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals China Southern Airlines serves, from the lounges it operates there.

  • AMSAmsterdam SchipholNon-Schengen Piers
  • CDGParis Charles de GaulleTerminal 2E
  • JFKJohn F. Kennedy InternationalTerminal 8
  • LHRLondon HeathrowTerminal 4
  • MELMelbourne AirportTerminal 2 (International)
  • SINSingapore ChangiTerminal 1
  • SYDSydney Kingsford SmithTerminal 1 (International)

Safety record

Last 10 years

0

people killed

All time

176

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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Comments

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