Lounge Frog
Top 100Find a loungeAirlinesCardsDirectory

Search

Find airports, lounges, airlines, and pages

Lounge Frog

Find your lounge, hop in.

Top 100Find a loungeCardsLounge programsAirline statusLatest reviewsPrivacyTerms

© 2026 Lounge Frog

  1. Home
  2. Airlines
  3. China Eastern Airlines
MU

MU · Founded 1988

China Eastern Airlines

Based in Shanghai, China

3.0★★★★★★★★★★

Overall, from 5 metrics

🛫 Hubs PVG · SHA🎟️ Eastern Miles🗺️ 5 airports we track

China Eastern Airlines (MU) is based in Shanghai, China, hubs at PVG, SHA, flying since 1988. Rated 3/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
3
Hospitality
3
Food & beverage
2
Drinks
4
Customer service
3
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Shanghai, China
Hubs
PVGSHA
Mileage program
Eastern Miles ↗
Elite status
Eastern Miles
Customer service
Unknown

Eastern Miles status

Full status page ↗

Eastern Miles status is earned on qualifying miles or segments over a 12-month period on China Eastern and SkyTeam carriers. China Eastern is a SkyTeam member, so Gold and Platinum are SkyTeam Elite Plus. Confirm current thresholds on ceair.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Silver

    SkyTeam Elite

    How to earn it

    The entry threshold on qualifying miles or segments; numbers on the program's page.

    What it gets you

    Priority check-in, an extra bag, a mileage bonus.

    At the lounge door

    No alliance lounge access. Any lounge benefit is the airline's own and only on its own flights.

  3. 3Gold

    SkyTeam Elite Plus

    How to earn it

    The next threshold on qualifying miles or segments.

    What it gets you

    Lounge access across SkyTeam, priority everything, a higher bonus.

    At the lounge door

    China Eastern lounges with a guest on same-day China Eastern flights, and SkyTeam lounges, with one guest, whenever you fly a SkyTeam international flight the same day, in any cabin.

  4. 4Platinum

    SkyTeam Elite Plus

    How to earn it

    The top threshold on qualifying miles or segments.

    What it gets you

    Top tier: the best priority, upgrades, a dedicated line.

    At the lounge door

    China Eastern lounges with a guest, and SkyTeam lounges, with one guest, whenever you fly a SkyTeam international flight the same day, in any cabin.

What Eastern Miles points are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per point

$0.009

Per 1,000 points

$9.00

Your 10,000 points

$90.00

Average across the redemptions Eastern Miles members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals China Eastern Airlines serves, from the lounges it operates there.

  • CDGParis Charles de GaulleTerminal 2E
  • LGWLondon GatwickNorth Terminal
  • LHRLondon HeathrowTerminal 4
  • NRTTokyo Narita InternationalTerminal 1
  • SINSingapore ChangiTerminal 3

Safety record

Last 10 years

132

people killed

All time

225

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

Been here? Sign in to rate this airline.
No reviews yet. Be the first.

Comments

Tips, corrections, and what it was like when you were there.

Sign in to leave a comment or reply.

Loading comments…