Lounge Frog guide
Espaço Banco Safra Lounge (former Star Alliance Lounge) vs W Premium Lounge – The Pier
Espaço Banco Safra Lounge (former Star Alliance Lounge) (4.8/5) and W Premium Lounge – The Pier (4.7/5) rate about the same overall on Lounge Frog's editorial scores. Espaço Banco Safra Lounge (former Star Alliance Lounge) is ahead on workspace and restrooms; W Premium Lounge – The Pier is ahead on coffee, power outlets and cleanliness. Both are in Terminal 3 at GRU. Priority Pass gets you into both.
Details checked as recently as September 2026. Comparison updated October 2026. Scores are Lounge Frog's editorial ratings, explained in how we rate.
Side by side
| Detail | Espaço Banco Safra Lounge (former Star Alliance Lounge) | W Premium Lounge – The Pier |
|---|---|---|
| Overall rating | 4.8/5 | 4.7/5 |
| Seating & comfort | 5.0/5 | 5.0/5 |
| Quiet | 5.0/5 | 5.0/5 |
| Space | 5.0/5 | 5.0/5 |
| Food | 5.0/5 | 5.0/5 |
| Drinks & bar | 5.0/5 | 5.0/5 |
| Coffee | 4.0/5 | 5.0/5 |
| Wi-Fi | 5.0/5 | 5.0/5 |
| Power outlets | 4.0/5 | 5.0/5 |
| Workspace | 5.0/5 | 4.0/5 |
| Showers | 5.0/5 | 5.0/5 |
| Restrooms | 5.0/5 | 4.0/5 |
| Cleanliness | 4.0/5 | 5.0/5 |
| Staff & service | 5.0/5 | 5.0/5 |
| Views & light | 5.0/5 | 5.0/5 |
| Exclusivity | Not rated | 2.0/5 |
| Terminal | Terminal 3 | Terminal 3 |
| Nearest gate | Not recorded | Not recorded |
| Hours | 12 AM – 11:59 PM daily | 12 AM – 11:59 PM daily |
| Bar | Full bar | Full bar |
| Shower rooms | 4 | 4 |
| Guests | Star Alliance business/first passengers; Star Alliance Gold: 1 guest on a Star Alliance flight the same day. Priority Pass guests per the membership's allowance. | Maximum 3 hour stay - Access may be restricted due to space constraints - Children under 2 years are admitted free. Shower facilities are subject to payment. Note: Lounge access may be restricted due to lounge capacity constraints and the Lounge reserves the right to reserve seating as necessary. |
Who gets in
- Both lounges
- Priority Pass
- Only Espaço Banco Safra Lounge (former Star Alliance Lounge)
- Air France Lounge, Star Alliance Gold Lounge Access
- Only W Premium Lounge – The Pier
- DragonPass, LoungeKey
Cards whose lounge benefits cover both: Altitude Black, Altitude Reserve (discontinued, closed to new applicants), Business Centurion Card, Business Platinum Card, Business Platinum Card (Canada), Carte Platinum (France), Centurion Card, Diners Club Black Metal Edition, Infinia Metal Edition, JetBlue Premier Card, Magnus, Marriott Bonvoy Brilliant, Palladium, Platinum Card (Germany), Platinum Card (Netherlands), Platinum Card from Charles Schwab, Platinum Card from Morgan Stanley, Premier World Elite Mastercard, Prestige (discontinued, closed to new applicants), Reserve, Reserve Card, Ritz-Carlton Credit Card, Sapphire Reserve, Sapphire Reserve for Business, Strata Elite, The Platinum Card, The Platinum Card (Australia), The Platinum Card (Canada), The Platinum Card (Hong Kong), The Platinum Card (India), The Platinum Card (Singapore), The Platinum Card (UAE), The Platinum Card (UK), Vantage Visa Infinite, Venture X, Venture X Business. Access lists are a guide, not a guarantee; check each program's rules before you go.
Quick answers
Which is better, Espaço Banco Safra Lounge (former Star Alliance Lounge) or W Premium Lounge – The Pier?
Espaço Banco Safra Lounge (former Star Alliance Lounge) (4.8/5) and W Premium Lounge – The Pier (4.7/5) rate about the same overall on Lounge Frog's editorial scores. Espaço Banco Safra Lounge (former Star Alliance Lounge) is ahead on workspace and restrooms; W Premium Lounge – The Pier is ahead on coffee, power outlets and cleanliness.
Can one membership get me into both Espaço Banco Safra Lounge (former Star Alliance Lounge) and W Premium Lounge – The Pier?
Yes. Priority Pass is listed at both lounges. Entry still depends on each program's rules on the day.
Are Espaço Banco Safra Lounge (former Star Alliance Lounge) and W Premium Lounge – The Pier in the same terminal?
Yes. Both are in Terminal 3 at São Paulo/Guarulhos International.
Which has showers, Espaço Banco Safra Lounge (former Star Alliance Lounge) or W Premium Lounge – The Pier?
Espaço Banco Safra Lounge (former Star Alliance Lounge) has 4 showers; W Premium Lounge – The Pier has 4 showers.