United Polaris Lounge
Chicago O'Hare International · Chicago
Guide by Lounge Frog
Details checked
Inside the terminal
Inside Terminal 1
United Polaris Lounge isn't marked on Mapbox's floor plan yet; near gate C18. Zoom in on the building to see its floors, where Mapbox has one.
- Near gate
- C18
- Terminal
- Terminal 1
- Directions
- How to find it ↓
At a glance
The Polaris Lounge at O'Hare opened in 2016 as United's first, and the first US lounge built only for international business class. It closed in January 2025 for a renovation and reopened on April 29, 2025, about 50% bigger: nearly 25,000 sq ft with more than 350 seats. It's in Terminal 1 near gate C18, so if you're coming from Concourse B, take the underground walkway. The renovation nearly tripled the dining room to more than 50 seats, where you can order à la carte dishes. There's also a hot buffet for breakfast, lunch and dinner, plus a mezze station. United added a second, speakeasy-style bar, which made it the first US business-class lounge with two full-service bars. It serves Laurent-Perrier and Chicago-themed cocktails such as the Malort-spiked Second City Sour. The design nods to Chicago, with work by nine local artists curated by Johalla Projects, and tableware and decor from Crate & Barrel, the retailer's first airline collaboration. The lounge also has private rest and work spaces, six extra restrooms added in the expansion, and shower suites. Access is for same-day United Polaris and eligible Star Alliance long-haul premium passengers. Hours are 7 a.m. to 9 p.m., so early-morning arrivals from overseas may find it still closed.
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Check the program, card, flight and guest conditions before relying on entry.
Entry and guest policy
United Polaris business passengers only; no guests. Star Alliance international first: 1 guest.
Location & opening hours
Chicago O'Hare International · Terminal 1 · Near gate C18
Terminal 1, Concourse C, near gate C18; from Concourse B take the underground walkway to C and walk toward the end of the concourse. Airside.
- Opening hours
- 7 AM – 9 PM daily
- Local time · America/Chicago
- Lounge history
Opened 2016
Renovated 2025
Editorial ratings
14 of 15 metrics scored. The score is the average of the rated metrics; unrated areas are not included.
What a 5 means for each metric
- Seating & comfort
- plenty of comfortable seats, easy to find one
- Quiet
- calm enough to work, read, or nap
- Space
- never feels packed, even at peak
- Food
- real meals, fresh and varied
- Drinks & bar
- good pours, real selection, no nickel-and-diming
- Coffee
- barista-made, not a push-button machine
- Wi-Fi
- fast and reliable for video calls
- Power outlets
- an outlet at every seat
- Workspace
- desks, quiet rooms, phone booths
- Showers
- clean, available without a long wait
- Restrooms
- clean, plentiful, well kept
- Cleanliness
- tables bussed fast, nothing sticky
- Staff & service
- attentive, friendly, quick
- Views & light
- tarmac views, natural light
Not yet rated: Exclusivity. How we rate
Photos2
Quick answers
Who can get into United Polaris Lounge?
United Polaris Lounge lists access through Star Alliance Gold Lounge Access (Star Alliance business/first on long-haul only). Entry depends on the program's eligibility rules and lounge availability. United Polaris business passengers only; no guests. Star Alliance international first: 1 guest. Lounge Frog last checked this in September 2026.
What are the opening hours of United Polaris Lounge?
United Polaris Lounge is open 7 AM – 9 PM daily (local time, America/Chicago). Lounge Frog last checked this in September 2026.
Where is United Polaris Lounge?
United Polaris Lounge is in Terminal 1 at Chicago O'Hare International (ORD), near gate C18. Terminal 1, Concourse C, near gate C18; from Concourse B take the underground walkway to C and walk toward the end of the concourse. Airside.
Does United Polaris Lounge have showers and a bar?
United Polaris Lounge has 10 shower suites, a cocktail bar and seating for about 350.
How good is United Polaris Lounge?
Lounge Frog rates United Polaris Lounge 4.6 out of 5 overall, the average of 14 editorial metrics such as food, drinks, seating and quiet.
Other lounges in Terminal 1
3 more at ORD. Entry eligibility varies by lounge.
Traveller reviews
What people who've been say. One review each; you can update yours.
From the news desk
Coverage
Lounge Frog guides, independent reporting, and primary sources for this lounge.
RankingThe 6 best lounges at Chicago O'Hare in 2026
Six O'Hare lounges ranked by our ratings, from the Delta Sky Club and Air France lounge in Terminal 5 to United's expanded Polaris Lounge in Terminal 1.
- United Airlines Newsroom
Reimagined United Polaris Lounge Opens in Chicago with 50% More Space and Crate & Barrel Decor
United Airlines Newsroom ·
- One Mile at a Time
Now Open: United Polaris Lounge Chicago Expanded, Renovated
One Mile at a Time ·
- Upgraded Points
List of Airport Lounges at Chicago O'Hare Int'l Airport [ORD]
Upgraded Points

