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ORDTerminal 1premium international

United Polaris Lounge

Chicago O'Hare International · Chicago

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Inside the terminal

Inside Terminal 1

United Polaris Lounge isn't marked on Mapbox's floor plan yet; near gate C18. Zoom in on the building to see its floors, where Mapbox has one.

Near gate
C18
Terminal
Terminal 1

At a glance

The Polaris Lounge at O'Hare opened in 2016 as United's first, and the first US lounge built only for international business class. It closed in January 2025 for a renovation and reopened on April 29, 2025, about 50% bigger: nearly 25,000 sq ft with more than 350 seats. It's in Terminal 1 near gate C18, so if you're coming from Concourse B, take the underground walkway. The renovation nearly tripled the dining room to more than 50 seats, where you can order à la carte dishes. There's also a hot buffet for breakfast, lunch and dinner, plus a mezze station. United added a second, speakeasy-style bar, which made it the first US business-class lounge with two full-service bars. It serves Laurent-Perrier and Chicago-themed cocktails such as the Malort-spiked Second City Sour. The design nods to Chicago, with work by nine local artists curated by Johalla Projects, and tableware and decor from Crate & Barrel, the retailer's first airline collaboration. The lounge also has private rest and work spaces, six extra restrooms added in the expansion, and shower suites. Access is for same-day United Polaris and eligible Star Alliance long-haul premium passengers. Hours are 7 a.m. to 9 p.m., so early-morning arrivals from overseas may find it still closed.

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Who gets in

Check the program, card, flight and guest conditions before relying on entry.

Entry and guest policy

United Polaris business passengers only; no guests. Star Alliance international first: 1 guest.

Location & opening hours

Chicago O'Hare International · Terminal 1 · Near gate C18

Terminal 1, Concourse C, near gate C18; from Concourse B take the underground walkway to C and walk toward the end of the concourse. Airside.

Opening hours
  • 7 AM – 9 PM daily
Local time · America/Chicago
Lounge history

Opened 2016

Renovated 2025

Official lounge website ↗

Editorial ratings

14 of 15 metrics scored. The score is the average of the rated metrics; unrated areas are not included.

Seating & comfort
5
Quiet
4
Space
5
Food
5
Drinks & bar
4
Coffee
5
Wi-Fi
5
Power outlets
4
Workspace
5
Showers
5
Restrooms
5
Cleanliness
4
Staff & service
5
Views & light
4
What a 5 means for each metric
Seating & comfort
plenty of comfortable seats, easy to find one
Quiet
calm enough to work, read, or nap
Space
never feels packed, even at peak
Food
real meals, fresh and varied
Drinks & bar
good pours, real selection, no nickel-and-diming
Coffee
barista-made, not a push-button machine
Wi-Fi
fast and reliable for video calls
Power outlets
an outlet at every seat
Workspace
desks, quiet rooms, phone booths
Showers
clean, available without a long wait
Restrooms
clean, plentiful, well kept
Cleanliness
tables bussed fast, nothing sticky
Staff & service
attentive, friendly, quick
Views & light
tarmac views, natural light

Not yet rated: Exclusivity. How we rate

Photos2

Quick answers

Who can get into United Polaris Lounge?

United Polaris Lounge lists access through Star Alliance Gold Lounge Access (Star Alliance business/first on long-haul only). Entry depends on the program's eligibility rules and lounge availability. United Polaris business passengers only; no guests. Star Alliance international first: 1 guest. Lounge Frog last checked this in September 2026.

What are the opening hours of United Polaris Lounge?

United Polaris Lounge is open 7 AM – 9 PM daily (local time, America/Chicago). Lounge Frog last checked this in September 2026.

Where is United Polaris Lounge?

United Polaris Lounge is in Terminal 1 at Chicago O'Hare International (ORD), near gate C18. Terminal 1, Concourse C, near gate C18; from Concourse B take the underground walkway to C and walk toward the end of the concourse. Airside.

Does United Polaris Lounge have showers and a bar?

United Polaris Lounge has 10 shower suites, a cocktail bar and seating for about 350.

How good is United Polaris Lounge?

Lounge Frog rates United Polaris Lounge 4.6 out of 5 overall, the average of 14 editorial metrics such as food, drinks, seating and quiet.

Other lounges in Terminal 1

3 more at ORD. Entry eligibility varies by lounge.

Traveller reviews

What people who've been say. One review each; you can update yours.

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From the news desk

Coverage

Lounge Frog guides, independent reporting, and primary sources for this lounge.

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