Air India
AI · Founded 1932
3.0
From 5 metrics
Choose your seat: Air India seat maps on Seats Frog →
Air India (AI) is based in Gurugram, Haryana, India, hubs at DEL, BLR, BOM, flying since 1932. Rated 3/5 on on-time performance, hospitality, food, and drinks.
Guide by Lounge Frog
- Headquarters
- Gurugram, Haryana, India
- Mileage program
- Maharaja Club ↗
- Elite status
- Maharaja Club
- Customer service
- +91 11 6932 9333
Where they fly
135 nonstop routesNew routesMumbai to Jaisalmer AirportNew · Osaka to DelhiFrom Feb 2, 2027 · Tel Aviv to DelhiFrom Dec 1, 2026
From Delhi DEL· 70
- AhmedabadAMD
- AmsterdamAMS
- AurangabadIXU
- BangkokBKK
- BengaluruBLR
- BhopalBHO
- BirminghamBHX
- ChandigarhIXC
- ChennaiMAA
- ChicagoORD
- CochinCOK
- CoimbatoreCJB
- ColomboCMB
- CopenhagenCPH
- Dehra DunDED
- DenpasarDPS
- DhakaDAC
- DohaDOH
- DubaiDXB
- FrankfurtFRA
- GoaGOI
- GoaGOX
- HalwaraHWR
- HanoiHAN
- Ho Chi Minh CitySGN
- Hong KongHKG
- HyderabadHYD
- IndoreIDR
- JaipurJAI
- Jaisalmer AirportJSA
- JeddahJED
- KathmanduKTM
- LehIXL
- LondonLHR
- LucknowLKO
- MaléMLE
- ManilaMNL
- MelbourneMEL
- MilanMXP
- NagpurNAG
- New YorkJFK
- NewarkEWR
- ParisCDG
- PatnaPAT
- PhuketHKT
- Port BlairIXZ
- PrayagrajIXD
- PunePNQ
- RaipurRPR
- RajkotHSR
- RiyadhRUH
- RomeFCO
- San FranciscoSFO
- SeoulICN
- SepangKUL
- ShanghaiPVG
- SingaporeSIN
- SrinagarSXR
- SydneySYD
- ThiruvananthapuramTRV
- TokyoHND
- TorontoYYZ
- UdaipurUDR
- VancouverYVR
- VaranasiVNS
- ViennaVIE
- VijayawadaVGA
- VisakhapatnamVTZ
- YangonRGN
- ZurichZRH
From Mumbai BOM· 45
- Ad DammamDMM
- AhmedabadAMD
- AmritsarATQ
- BangkokBKK
- BengaluruBLR
- BhopalBHO
- BhubaneswarBBI
- BhujBHJ
- ChandigarhIXC
- ChennaiMAA
- CochinCOK
- CoimbatoreCJB
- ColomboCMB
- Dehra DunDED
- DelhiDEL
- DhakaDAC
- DohaDOH
- DubaiDXB
- FrankfurtFRA
- GoaGOI
- HyderabadHYD
- IndoreIDR
- JaipurJAI
- Jaisalmer AirportJSANew
- JammuIXJ
- JamnagarJGA
- JeddahJED
- JodhpurJDH
- KolkataCCU
- LondonLHR
- LucknowLKO
- NagpurNAG
- New YorkJFK
- NewarkEWR
- PatnaPAT
- Plaine MagnienMRU
- RajkotHSR
- RiyadhRUH
- SingaporeSIN
- SrinagarSXR
- ThiruvananthapuramTRV
- UdaipurUDR
- VadodaraBDQ
- VaranasiVNS
- VijayawadaVGA
From Amritsar ATQ· 3
From Goa GOI· 2
From Goa GOX· 2
From Bhubaneswar BBI· 1
From Bhuj BHJ· 1
From Gaya GAY· 1
From Chennai MAA· 1
Route sources (including Wikipedia fallback): en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026) and 12 more.
Air India route map: every nonstop, new and ending routes →The same route map on Seats Frog, with seat maps and fleet
Terminals and lounges at 12 airportsHide the list
- AUHZayed International · Terminal A
- BOMChhatrapati Shivaji Maharaj International · Terminal 2
- CDGParis Charles de Gaulle · Terminal 2C
- CPHCopenhagen Airport, Kastrup · Non-Schengen Piers
- DELIndira Gandhi International · Terminal 3
- DXBDubai International · Terminal 1 (Concourse D)
- EWRNewark Liberty International · Terminal B
- JFKJohn F. Kennedy International · Terminal 4
- LGWLondon Gatwick · South Terminal
- LHRLondon Heathrow · Terminal 2
- SINSingapore Changi · Terminal 2
- YYZToronto Pearson International · Terminal 1
Ratings
What a 5 means for each metric
- On-time performance
- arrives on schedule
- Hospitality
- crew is friendly and attentive
- Food & beverage
- quality meals and snacks
- Drinks
- good selection, generous pours
- Customer service
- answers the phone and fixes the problem
Maharaja Club status
Full status page ↗Maharaja Club status, under the program relaunched in 2024, is earned on points from Air India and Star Alliance flights over a 12-month period. Air India is a Star Alliance member, so Gold and Platinum are Star Alliance Gold. Confirm current thresholds on airindia.com.
1
Member
No status lounge access. Lounge entry is by cabin, membership, or a card.How to earn it
Free to join.
What it gets you
Earn and redeem miles; no elite benefits.
2
Silver
Star Alliance SilverNo alliance lounge access. Any lounge benefit is the airline's own and only on its own flights.How to earn it
The entry threshold on points; numbers on the program's page.
What it gets you
Priority check-in, an extra bag, a points bonus.
3
Gold
Star Alliance GoldAir India Maharaja Lounges with a guest on same-day Air India flights, and Star Alliance Gold lounges, with one guest, whenever you fly a Star Alliance carrier the same day, in any cabin.How to earn it
The next threshold on points.
What it gets you
Lounge access across Star Alliance, priority everything, a higher bonus.
4
Platinum
Star Alliance GoldAir India Maharaja Lounges with a guest, and Star Alliance Gold lounges, with one guest, whenever you fly a Star Alliance carrier the same day, in any cabin.How to earn it
The top threshold on points.
What it gets you
Top tier: the best priority, upgrades, a dedicated line.
What Maharaja Club points are worth
All 100 programs ↗Fleet
9 types · ↗ links open the airline's own seat maps · our seat maps- Boeing 787-826
- Airbus A321neo10
- Airbus A321-20013
- Airbus A320neo94
- Airbus A320-2004
- Airbus A319-1006
More seat maps:777-200LR · 8 First · 35 Business · 198 Economy777-200LR · 28 Business · 48 Premium Economy · 212 Economy
Traveller reviews
What people who've been say. One review each; you can update yours.
No reviews yet. Be the first.
Coverage
In the news
Independent reporting and primary sources used to keep this page accurate.
- Air India
Air India and SBI Card to launch co-branded credit card soon
- Air India
Air India unveils new guest amenities inspired by India, designed for the world
- Air India
Air India brings fine dining experience to Business Class on long-haul international flights
- Air India
Air India and Standard Chartered partner to launch travel and wealth proposition for global Indians
- Air India
Air India opens a new gateway to Japan with non-stop Delhi-Osaka flights starting February 2027
From Lounge Frog
Articles about Air India
NewsAir India and SBI Card plan a Maharaja Club credit card, with the perks still to come
NewsWhat is going wrong at Air India? Cabin delays, losses and a test of trust
NewsAir India will let some Standard Chartered clients skip straight to Maharaja Club Gold or Silver
NewsFlying Air India to the US just got pricier: a $215 fuel surcharge each way, $430 round trip
- Ranking
The 4 best Air India Maharaja Lounges, ranked: 2026
NewsAir India swaps the meal tray for course-by-course dining in long-haul Business Class