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AM

AM · Founded 1934

Aeroméxico

Based in Mexico City, Mexico

3.0★★★★★★★★★★

Overall, from 5 metrics

🛫 Hubs MEX · MTY · GDL🎟️ Aeroméxico Rewards🗺️ 17 airports we track

Aeroméxico (AM) is based in Mexico City, Mexico, hubs at MEX, MTY, GDL, flying since 1934. Rated 3/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
4
Hospitality
3
Food & beverage
3
Drinks
2
Customer service
3
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Mexico City, Mexico
Hubs
MEXMTYGDL
Mileage program
Aeroméxico Rewards ↗
Elite status
Aeromexico Rewards
Customer service
Unknown

Aeromexico Rewards status

Full status page ↗

Aeromexico Rewards tiers are earned on qualifying points from Aeromexico and SkyTeam flights over a year. Aeromexico is a SkyTeam founder, so Platino and Titanio are SkyTeam Elite Plus. Confirm current thresholds on aeromexico.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Oro

    SkyTeam Elite

    How to earn it

    The entry threshold on qualifying points; numbers on the program's page.

    What it gets you

    Priority check-in and boarding, a free bag, a points bonus.

    At the lounge door

    No alliance lounge access. Any lounge benefit is the airline's own and only on its own flights.

  3. 3Platino

    SkyTeam Elite Plus

    How to earn it

    The next threshold on qualifying points.

    What it gets you

    Priority everything on SkyTeam, extra bags, and upgrades on Aeromexico when available.

    At the lounge door

    Salón Premier lounges with a guest on same-day Aeromexico flights, and SkyTeam lounges, with one guest, whenever you fly a SkyTeam international flight the same day, in any cabin.

  4. 4Titanio

    SkyTeam Elite Plus

    How to earn it

    The top threshold on qualifying points.

    What it gets you

    Top tier: the best priority, more upgrades, and a dedicated line.

    At the lounge door

    Salón Premier lounges with a guest on same-day Aeromexico flights, and SkyTeam lounges, with one guest, whenever you fly a SkyTeam international flight the same day, in any cabin.

What Aeromexico Rewards points are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per point

$0.008

Per 1,000 points

$8.00

Your 10,000 points

$80.00

Average across the redemptions Aeromexico Rewards members typically make; a single award can be worth much more or much less. Compare every program · Buy points ↗.

Where they fly

Airports and terminals Aeroméxico serves, from the lounges it operates there.

  • ATLHartsfield-Jackson Atlanta InternationalConcourse E
  • CDGParis Charles de GaulleTerminal 2C
  • CUNCancún InternationalTerminal 4
  • DFWDallas/Fort Worth InternationalTerminal D
  • DTWDetroit Metropolitan Wayne CountyMcNamara Terminal
  • IAHGeorge Bush IntercontinentalTerminal D
  • JFKJohn F. Kennedy InternationalTerminal 4
  • LASHarry Reid InternationalTerminal 3
  • LAXLos Angeles InternationalTerminal 3
  • MCOOrlando InternationalTerminal C
  • MEXMexico City InternationalTerminal 2
  • MIAMiami InternationalConcourse H
  • ORDChicago O'Hare InternationalTerminal 5
  • PHXPhoenix Sky Harbor InternationalTerminal 4
  • RDURaleigh-Durham InternationalTerminal 2
  • SLCSalt Lake City InternationalConcourse B
  • TPATampa InternationalAirside F

Safety record

Last 10 years

0

people killed

All time

11

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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Comments

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