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BA · Founded 1974
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British Airways (BA) is based in London, England, United Kingdom, hubs at LHR, LGW, flying since 1974. Rated 3.6/5 on on-time performance, hospitality, food, and drinks.
Guide by Lounge Frog
New routesCologne to LondonFrom Nov 23, 2026Seasonal · Dubai to LondonNew · Buenos Aires to SantiagoFrom Mar 29, 2027 · Sepang to MelbourneFrom Jan 10, 2027 · London to ArushaFrom May 29, 2027Seasonal · London to RovaniemiFrom Dec 4, 2026Seasonal · London to ZanzibarFrom May 29, 2027Seasonal · London to Puerto del RosarioFrom Dec 13, 2026Seasonal · London to San JoséNewSeasonal · London to TampaNew
Ending soonBuenos Aires to Rio de JaneiroEnds Mar 28, 2027
From London LHR· 158
From London LGW· 70
From London LCY· 25
From London STN· 7
From Edinburgh EDI· 3
From Bridgetown BGI· 2
From Buenos Aires EZE· 2
From Georgetown GEO· 2
From Glasgow GLA· 2
From Vieux Fort UVF· 2
From Accra ACC· 1
From Gaziemir ADB· 1
From George Town GCM· 1
From Sepang KUL· 1
From Providenciales PLS· 1
From Thessaloniki SKG· 1
Route sources (including Wikipedia fallback): mediacentre.britishairways.com ↗ (checked Oct 29, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026) and 22 more.
British Airways route map: every nonstop, new and ending routes →The same route map on Seats Frog, with seat maps and fleet
The British Airways Club, as the program became in 2025, earns Tier Points from spend: one per pound on BA flights and holidays, with more from its cards and partners, over a 12-month membership year. British Airways is a oneworld founder, so Silver is oneworld Sapphire and Gold is Emerald. Confirm current Tier Point thresholds on ba.com.
How to earn it
Free to join.
What it gets you
Earn and redeem miles; no elite benefits.
How to earn it
3,500 Tier Points.
What it gets you
Priority check-in and boarding, free seat selection a week out, a 25% Avios bonus.
How to earn it
7,500 Tier Points.
What it gets you
Free seat selection at booking, an extra bag, priority security and boarding, a 50% bonus.
How to earn it
20,000 Tier Points.
What it gets you
First-class check-in and lounges, guaranteed economy seats close to departure, a 100% bonus, upgrade vouchers.
How to earn it
65,000 Tier Points in a year, then a lower renewal.
What it gets you
Top published tier: the Concorde Room at Heathrow and JFK, extra guests, and gifting of Silver and Gold to others.
Photo: Masakatsu Ukon, CC BY-SA 2.0
Best seats · 777-200ER, 272 seatsBest seats · 777-200 with First, 237 seatsBest seats · 777-200 LGW, 332 seats
Photo: Colin Brown, CC BY 2.0
Best seats · 787-9 with Club World, 219 seatsBest seats · 787-9 with Club Suite, 218 seats
Photo: Tony Hisgett, CC BY 2.0
What people who've been say. One review each; you can update yours.
Attributed posts curated by our editors. These do not affect traveller star averages.
Mixed opinion · Stars estimated from the post, not assigned by its author.
We flew British Airways Premium Economy from São Paulo to London: wider seat, more legroom, priority boarding. Great seat, but maintenance and housekeeping - a broken recline, a defective toilet - held it back. Our verdict: 3.5 out of 5. Full review: bg1.uk/2bf5xq
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
1) I just want to note, as she does, that this is all on British Airways, who are trash, not the good folk of Iceland 2) Apparently not enough people are aware that the airport is nowhere near civilization and you will drive through wilderness for forty minutes
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
The whole thread is great and a wonderful example of how to handle travel chaos... by travelers. It’s a good explanation for why I choose not to fly British Airways anymore, if I can help it.
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
I’m British. I never fly with British Airways. Worst service of any airline I have been on (apart from maybe GreenAir, and old Turkish airline that used retired Aeroflot aeroplanes).
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
enough is not said about how terrible British Airways can be. i flew them the first time 50 years ago and they were bad
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Keflavik isn't great, but this entire misery you're stuck in reeks of British Airways. I've had so, so many terrible experiences with them, especially when something goes wrong with a flight and they just seem unable to cope like a normal airline.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Another validation of our decision to never fly British Airways again. This far surpasses our own terrible experiences. 😳
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
I was fortunate to fly on British Airways, when a flight delay upended our trip home. They put us up in a hotel, paid for dinner, and got us home. Plus, a $1500 refund. The European Union is so civilized.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
British Airways cancelled our flight this morning trying to get back to Austin, so the next little bit will be chaotic.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Got a friendly email from British Airways letting us know our flight from Seattle to London in January was cancelled and that they've helpfully rebooked us onto a flight that arrives 3.5 hours after our flight to Cairo departs. Having a travel emergency during a different type of travel emergency.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Logan Airport is terrible. For the second time in three weeks i have flown on British Airways 213 from London only to find that no gate is available to disembark. 3 weeks ago we sat on the airfield for over 45 minutes. So far today 15 minutes. Feels like Groundhog Day 🤯🤯
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
To be fair to British Airways they have approved all my expenses following my cancelled flight within 24 hours of my making the claim. Obviously not their fault the flight was cancelled. I do think comms should have been much better & I do question the flight I was moved to...
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Sorry for the lack of posts on here, I promise or make more of an effort in future. Anyway, great flight on BA11 from London to Singapore last week with British Airways. Food was excellent, especially loved the Red Nose Day dessert of white chocolate mousse
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
british airways played deck the halls for boarding when i flew to germany, it was AWFUL (i flew on christmas)
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Our British Airways flight in September was delayed leading to us having to spend the night in London. When we landed at Heathrow, they had staff there with free hotel rooms ready to hand to us. Free dinner. Credit to spend at the airport. But if this ever happens to you, be suspicious.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Of-[expletive]-course, after [expletive] up every single flight to try to get to Lyon, British Airways has also canceled our flight back Absolutely awful company
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
The back end of British Airways tech is as bad as the front end. According to the Flighty app, my flight was expecting delays of up to 9 hrs, with info changing every few minutes, and rarely agreeing with the airport display or staff computers. 1/2
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
you know what the worst part is I flew British Airways out there and it was [expletive] horrible, so I rearranged my whole return travel plan - adding an overnight stay in Boston! - because I was like "I just have to get across the ocean to any US city with Southwest and then I'll be okay getting home"
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
I remember the terrible trip to Poland with British Airways. My bag was fine but dozens of bags came out broken with clothes falling out all over the conveyer belt. A boxing team was on the flight and some of their gloves got out and were shredded. It was insane!
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Home again from Basel and Eurovision. Have already booked into a Pilates class for later today and am getting ready for the rest of the week. It has been a good break though and kudos to British Airways for a good flight back - excellent, friendly crew and my bags were out within 15 minutes.
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
I flew to Greece recently where the first leg was PIT to Heathrow, which wasn’t terrible. That said, the return trip was longer (Athens>Atlanta>PIT) but the Delta flight was SO much nicer/more comfortable than British Airways that it *felt* shorter.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Full English breakfast, ESPECIALLY the baked beans. That and the British Airways scone with clotted cream I had on the flight over were the best things I ate on my trip to London (and the other good things were not English, but Thai or Indian)
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Safely in London. Our flight was cancelled just as we were boarding. ([expletive] you British Airways.) My amazing husband quickly booked us on Air Lingus through Dublin. The other 450 passengers were screwed. Hours late but arrived in time to meet our friends. We can’t sleep on a plane so we’re exhausted.
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Update: the British Airways leg of our flight was great, but after we got to Chicago it was an absolute shitshow. Gate changes & delays every 20 minutes for hours 😵💫 and then our final leg, an Amtrak, was delayed too. It took us 22.5 hours to get home. So tired 😵💫
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Step 3: get to the airport late, but bag drop has just opened, yay. Simultaneously get a message from British Airways that my flight from Venice to London is delayed. Boo.
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
Yup. Flew British Airways 2 weeks ago( do not recommend: tiny seats, no leg room, terrible food) and they had no headphones for the flight to London so I was lip reading the shows. They did give us headphones on the flight back ( after I bought them at the airport, 😠)
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
The bad: Twenty-hour delay forcing me to miss my connecting flight (twice!) and the first day and a half of my vacation The good: British Airways compensating me enough $$ to cover the wages I lost for taking a week off
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
We fly with British Airways regularly and we think they are pretty good not had any bad experiences with them. If you want a really bad airline I would say Air Canada they are truly terrible!
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Bsides LONDON done! It was a short visit, thanks to British Airways who delayed my flight with 4.5 hours.Luckily when I arrived all as in the hotel lobby bar.Thanks Blackie, Darren, Robin, Joe, Daniel & Adam! And of course the rest of you , you know who you are.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
I was looking forward to talking about #HuntingtonsDisease at this @cellpress.bsky.social symposium on gene & cell therapies in Beijing today. British Airways, with their ailing fleet & zero contingency planning, cancelled my flight after 5h at the gate. Nonetheless I was pleased to present remotely
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
British Airways wouldn't let me check in or select seats before I got to the airport so I was worried I'd get terrible seats for a transatlantic flight but being kind to the lady at the desk led to exit route seats and priority boarding. Being nice costs nothing and sometimes gets the goods
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
British Airways are awful. We have flown with them regularly for a while - and it’s rare for a flight to not be delayed. They consider delays of 3 hours on long haul perfectly fine. Trouble is they have a monopoly on some routes.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Good old reliable British Airways. Cancelling my flight five hours before take off and when en route to the airport.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Wow British Airways customer service is terrible, so glad I paid extra
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
So British Airways have cancelled our flight home and are offering a flight from Tampa to Chicago and then Chicago to Heathrow tomorrow morning. We were supposed to be flying from Orlando to Gatwick. No offer of transport or accommodation. Bunch of [expletive].
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
The YouTube algorithm decided I needed to watch different flight safety instruction videos and you know what? Yes, yes I do. Some of them are amazing. I'll forever remember the one British Airways showed on my first flight to Japan. That one was brilliant.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
@britishairways.bsky.social The way we've been treated in our booking process prompts us to not only NOT fly British Airways again but to inform friends and family of what a disappointing and frustrating experience we've had.
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
My dad worked for British Airways, and so I've been flying places as long as I have memories. Back then, his concessions were valid for business or even first class. But even given the cramped seats and the terrible food and the jet lag and the layovers, on some basic level I really love flying.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Loved flying on 747s to/from Europe for business when I was in consulting [very early career]. Specifically British Airways 747s - Philly to London route with all connections thru Heathrow. Even the food when flying over the Atlantic was good back then [BA food intercontinental Europe? Not so much]
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Back when I was flying across to UKon a semi regular basis. I loved flying British Airways. The seats—even coach—were more comfortable, their customer service far superior & always on time. These days, I’m shocked that I can’t email or chat w/ a csr. Only phone calls. Delta beats them all, imo.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
The amount of form filling and random declarations is insane on the British Airways website. All with terrible UX. I had to walk my very distraught mother through the whole process so she can fly without hassles.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Airport miseries. First flight is 3 hours delayed, I am going to miss my connection, so far British Airways doesn't have anyone to rebook
Read original post ↗Coverage
Independent reporting and primary sources used to keep this page accurate.
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