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BA

BA · Founded 1974

British Airways

Based in London, England, United Kingdom

4.2★★★★★★★★★★

Overall, from 5 metrics

🛫 Hubs LHR · LGW🎟️ The British Airways Club🗺️ 44 airports we track

British Airways (BA) is based in London, England, United Kingdom, hubs at LHR, LGW, flying since 1974. Rated 4.2/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
4
Hospitality
5
Food & beverage
5
Drinks
3
Customer service
4
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
London, England, United Kingdom
Hubs
LHRLGW
Mileage program
The British Airways Club ↗
Elite status
The British Airways Club
Customer service
Unknown

The British Airways Club status

Full status page ↗

The British Airways Club, as the program became in 2025, earns Tier Points from spend: one per pound on BA flights and holidays, with more from its cards and partners, over a 12-month membership year. British Airways is a oneworld founder, so Silver is oneworld Sapphire and Gold is Emerald. Confirm current Tier Point thresholds on ba.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Bronze

    oneworld Ruby

    How to earn it

    3,500 Tier Points.

    What it gets you

    Priority check-in and boarding, free seat selection a week out, a 25% Avios bonus.

    At the lounge door

    No alliance lounge access. Any lounge benefit is the airline's own and only on its own flights.

  3. 3Silver

    oneworld Sapphire

    How to earn it

    7,500 Tier Points.

    What it gets you

    Free seat selection at booking, an extra bag, priority security and boarding, a 50% bonus.

    At the lounge door

    British Airways lounges with a guest on same-day BA flights, and oneworld business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

  4. 4Gold

    oneworld Emerald

    How to earn it

    20,000 Tier Points.

    What it gets you

    First-class check-in and lounges, guaranteed economy seats close to departure, a 100% bonus, upgrade vouchers.

    At the lounge door

    BA Galleries First lounges with a guest on same-day BA flights, and oneworld first and business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

  5. 5Gold Guest List

    oneworld Emerald

    How to earn it

    65,000 Tier Points in a year, then a lower renewal.

    What it gets you

    Top published tier: the Concorde Room at Heathrow and JFK, extra guests, and gifting of Silver and Gold to others.

    At the lounge door

    The Concorde Room and every BA lounge with a guest, and oneworld first and business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

What The British Airways Club Avios are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per Avio

$0.013

Per 1,000 Avios

$13.00

Your 10,000 Avios

$130.00

Average across the redemptions The British Airways Club members typically make; a single award can be worth much more or much less. Compare every program · Buy Avios ↗.

Where they fly

Airports and terminals British Airways serves, from the lounges it operates there.

  • AMSAmsterdam SchipholNon-Schengen Piers
  • ATLHartsfield-Jackson Atlanta InternationalConcourse F
  • AUHZayed InternationalTerminal A
  • AUSAustin-BergstromBarbara Jordan Terminal
  • BOMChhatrapati Shivaji Maharaj InternationalTerminal 2
  • BOSBoston Logan InternationalTerminal E
  • CDGParis Charles de GaulleTerminal 2C
  • CLTCharlotte Douglas InternationalConcourse D
  • CUNCancún InternationalTerminal 3
  • DELIndira Gandhi InternationalTerminal 3
  • DENDenver InternationalConcourse A
  • DFWDallas/Fort Worth InternationalTerminal D
  • DOHHamad InternationalMain Terminal
  • DXBDubai InternationalTerminal 1 (Concourse D)
  • EWRNewark Liberty InternationalTerminal B
  • FCORome FiumicinoTerminal 3
  • HKGHong Kong InternationalTerminal 1
  • HNDTokyo HanedaTerminal 3
  • IADWashington Dulles InternationalConcourse B
  • IAHGeorge Bush IntercontinentalTerminal D
  • ISTIstanbul AirportInternational Terminal
  • JFKJohn F. Kennedy InternationalTerminal 8
  • LASHarry Reid InternationalTerminal 3
  • LAXLos Angeles InternationalTom Bradley International Terminal
  • LGWLondon GatwickSouth Terminal
  • LHRLondon HeathrowTerminal 3 · Terminal 5
  • MADAdolfo Suárez Madrid-BarajasTerminal 4S
  • MCOOrlando InternationalTerminal C
  • MIAMiami InternationalConcourse E
  • MUCMunich AirportTerminal 1
  • NRTTokyo Narita InternationalTerminal 2
  • ORDChicago O'Hare InternationalTerminal 3
  • PDXPortland InternationalConcourse E
  • PHLPhiladelphia InternationalTerminal A-West
  • PHXPhoenix Sky Harbor InternationalTerminal 4
  • PITPittsburgh InternationalAirside Terminal
  • SANSan Diego InternationalTerminal 2
  • SEASeattle-Tacoma InternationalSouth Satellite
  • SFOSan Francisco InternationalInternational Terminal A
  • SINSingapore ChangiTerminal 1
  • SYDSydney Kingsford SmithTerminal 1 (International)
  • TPATampa InternationalAirside F
  • YYZToronto Pearson InternationalTerminal 3
  • ZRHZurich AirportTerminal D

Safety record

Last 10 years

0

people killed

All time

1

person killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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