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  3. Gol Linhas Aereas
G3

G3 · Founded 2001

Gol Linhas Aereas

Based in Rio de Janeiro, Brazil

2.4★★★★★★★★★★

Overall, from 5 metrics

🛫 Hubs GRU · CGH · GIG · BSB +1🎟️ Smiles🗺️ 4 airports we track

Gol Linhas Aereas (G3) is based in Rio de Janeiro, Brazil, hubs at GRU, CGH, GIG, BSB, SSA, flying since 2001. Rated 2.4/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
2
Hospitality
2
Food & beverage
3
Drinks
3
Customer service
2
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Rio de Janeiro, Brazil
Hubs
GRUCGHGIGBSBSSA
Mileage program
Smiles ↗
Elite status
Smiles
Customer service
Unknown

Smiles status

Full status page ↗

Smiles categories are earned on qualifying miles from GOL flights and partners in a year. GOL belongs to no alliance; its partnerships with American and Air France-KLM are bilateral. Confirm current thresholds on smiles.com.br.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Prata

    How to earn it

    The entry threshold on qualifying miles; numbers on the program's page.

    What it gets you

    Priority check-in and boarding, a miles bonus.

    At the lounge door

    No alliance lounge access; the airline is not in Star Alliance, oneworld or SkyTeam.

  3. 3Ouro

    How to earn it

    The next threshold on qualifying miles.

    What it gets you

    Adds preferential seating, a free bag, and a higher bonus.

    At the lounge door

    No alliance lounge access; GOL's own lounges on same-day GOL flights.

  4. 4Diamante

    How to earn it

    The top threshold on qualifying miles.

    What it gets you

    Top category: the best priority, upgrades when available, a dedicated line.

    At the lounge door

    GOL's own lounges with a guest on same-day GOL flights; no alliance lounges.

What Smiles miles are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per mile

$0.008

Per 1,000 miles

$8.00

Your 10,000 miles

$80.00

Average across the redemptions Smiles members typically make; a single award can be worth much more or much less. Compare every program · Buy miles ↗.

Where they fly

Airports and terminals Gol Linhas Aereas serves, from the lounges it operates there.

  • CUNCancún InternationalTerminal 2
  • GRUSão Paulo/Guarulhos InternationalTerminal 2
  • MCOOrlando InternationalTerminal C
  • MIAMiami InternationalConcourse E

Safety record

Last 10 years

0

people killed

All time

1

person killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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Comments

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