Hawaiian Airlines
HA · Founded 1929
3.8
From 5 metrics
Choose your seat: Hawaiian Airlines seat maps on Seats Frog →
Hawaiian Airlines (HA) is based in Honolulu, Hawaii, United States, hubs at HNL, OGG, flying since 1929. Rated 3.8/5 on on-time performance, hospitality, food, and drinks.
Guide by Lounge Frog
- Headquarters
- Honolulu, Hawaii, United States
- Mileage program
- Atmos Rewards ↗
- Elite status
- HawaiianMiles
- Customer service
- Unknown
Where they fly
41 nonstop routesFrom Honolulu HNL· 6
- AvaruaRAR
- HiloITO
- KahuluiOGG
- Pago PagoPPG
- PapeetePPT
- SydneySYD
From Kahului OGG· 2
- HiloITO
- SeattleSEA
From Los Angeles LAX· 3
From Lihue LIH· 3
From Oakland OAK· 3
From Osaka KIX· 2
- HonoluluHNL
- SeattleSEAFrom May 15, 2027
From Las Vegas LAS· 2
From Long Beach LGB· 2
From San Francisco SFO· 2
From San Jose SJC· 2
From Tokyo HND· 1
From New York JFK· 1
From Portland PDX· 1
From Phoenix PHX· 1
From San Diego SAN· 1
From Seattle SEA· 1
Route sources (including Wikipedia fallback): en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026) and 14 more.
Hawaiian Airlines route map: every nonstop, new and ending routes →The same route map on Seats Frog, with seat maps and fleet
Terminals and lounges at 7 airportsHide the list
Ratings
What a 5 means for each metric
- On-time performance
- arrives on schedule
- Hospitality
- crew is friendly and attentive
- Food & beverage
- quality meals and snacks
- Drinks
- good selection, generous pours
- Customer service
- answers the phone and fixes the problem
HawaiianMiles status
Full status page ↗Pualani status was earned on miles or segments in a calendar year. HawaiianMiles is being folded into Alaska's Atmos Rewards after the merger, so these tiers are the last of their kind; confirm on hawaiianairlines.com what they now map to.
1
Member
No status lounge access. Lounge entry is by cabin, membership, or a card.How to earn it
Free to join.
What it gets you
Earn and redeem miles; no elite benefits.
2
Pualani Gold
No status lounge access. Hawaiian's Plumeria Lounge admits first-class passengers and Pualani Platinum.How to earn it
About 30,000 miles or 30 segments.
What it gets you
Priority check-in and boarding, two free bags, a 50% bonus, first-class upgrade certificates.
3
Pualani Platinum
The Plumeria Lounge at Honolulu on same-day Hawaiian flights, with one guest.How to earn it
About 50,000 miles or 60 segments.
What it gets you
Top tier: the highest priority, more upgrade certificates, a 100% bonus.
Fleet
3 types · ↗ links open the airline's own seat maps · our seat mapsTraveller reviews
What people who've been say. One review each; you can update yours.
No reviews yet. Be the first.
From social posts
Attributed posts curated by our editors. These do not affect traveller star averages.
- clkaneshiro.bsky.social@clkaneshiro.bsky.social · Bluesky2/5Sentiment-derived
Positive opinion · Stars estimated from the post, not assigned by its author.
We had a great time on the cruise, but picked up some kind of respiratory virus 🦠 by the last day of the cruise. We have been very sick since Monday night. Being stuck on the tarmac on Hawaiian Airlines Flight 821 for more than 90 minutes did us no favors.
Read original post ↗ - CurtisCardonzo@curtiscardonzo.bsky.social · Bluesky5/5Sentiment-derived
Positive opinion · Stars estimated from the post, not assigned by its author.
I took a Hawaiian airlines flight recently and they offered cup o noodles for $6. Some of the best $6 I’ve ever spent. So good.
Read original post ↗ - karenwalz-kk62.bsky.social@karenwalz-kk62.bsky.social · Bluesky5/5Sentiment-derived
Mixed opinion · Stars estimated from the post, not assigned by its author.
Glad i read this now,I am terrified of flying My daughter took me to Maui last week best kid ever.Had i known this i would not have gotten on plane Southwest Sucks dirty nasty planes,n ass people. Hawaiian Airlines the best,clean,and wonderful people Boy did I get looks for wearing a mask.But🖕 them
Read original post ↗ - Kate Elliott@kateelliottsff.bsky.social · Bluesky4/5Sentiment-derived
Mixed opinion · Stars estimated from the post, not assigned by its author.
The good news is that this Hawaiian Airlines (sigh, Alaska) flight has free WiFi. The bad news is that this Hawaiian Airlines (ugh, Alaska now) flight has free WiFi. What are the chances, given the free WiFi, that I will actually get some work done?
Read original post ↗ - twoprops@twoprops.defcon.social.ap.brid.gy · Bluesky1/5Sentiment-derived
Negative opinion · Stars estimated from the post, not assigned by its author.
worst airline seat: Flights off the island to the mainland are pretty long, and we all know how airlines squeeze seats to the point of ridiculousness. Today I took such a flight on Alaska/Hawaiian Airlines, and I can only say that whoever created this seat layout started by saying “hold my beer [...]
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗ - GG Anderson@ggaatplay.bsky.social · Bluesky5/5Sentiment-derived
Positive opinion · Stars estimated from the post, not assigned by its author.
💯 good news. Can we help Eutelsat build out globally? I just flew Hawaiian Airlines, and their free wifi using Starlink was fantastic. Hope every airline follows their example, but with Eutelsat.
Read original post ↗ - Brainiac Kim 🇨🇦@brainiackim.bsky.social · Bluesky1/5Sentiment-derived
Mixed opinion · Stars estimated from the post, not assigned by its author.
Lacked comms skills, nearly missed my flight, Hawaiian Airlines was the worst. LAX make disabled people wait in reg line. The most disorganized person is more organized than LAX, says a lot. Love to yell at disabled people - don't have cart past this line. airssist.com/celebrities-... /3
Read original post ↗ - Kody@kodyisover.com · Bluesky1/5Sentiment-derived
Negative opinion · Stars estimated from the post, not assigned by its author.
why am I the one who who must sit on the phone with the terrible Hawaiian Airlines customer service to book my mom's dog's flight because she doesn't just want to find him a dog sitter for 3 nights? a mystery, only my parents have the answer
Read original post ↗
Coverage
In the news
Independent reporting and primary sources used to keep this page accurate.
- Alaska Airlines Newsroom
Hawaiian Airlines begins construction of premium Honolulu lounge as Alaska Airlines' new Seattle lounge begins to take shape
- Alaska Airlines Newsroom
Alaska Airlines and Hawaiian Airlines to introduce new chef-curated menus and premium wine program for international Suites guests
From Lounge Frog
Articles about Hawaiian Airlines
NewsHonolulu–Maui gets Alaska 737s, a 50-minute check-in cutoff and a new international check-in lobby
NewsHawaiian starts building its new Honolulu lounge as Alaska's Seattle lounge takes shape
NewsAtmos Rewards adds free Premium Class for elite companions, a choice in how to earn, and a debit card
NewsAlaska's Aurora and Hawaiian's Leihōkū bring new lounges, private check-in and lie-flat suites
NewsAlaska and Hawaiian refresh international Suites dining with new chef menus and wines
NewsAlaska will let you trade miles for heli-skiing, Pebble Beach golf and private Nordstrom shopping