Each metric is scored 1–5. The overall rating is their average.

Where they fly from, how to earn with them, and who to call when it goes wrong.

Fortune Wings Club status is earned on qualifying miles or segments over a 12-month period on Hainan Airlines and its group carriers. Hainan belongs to no alliance; its tiers unlock its own lounges. Confirm current thresholds on hainanairlines.com.

1. 1Member

   How to earn it

   Free to join.

   What it gets you

   Earn and redeem miles; no elite benefits.

   At the lounge door

   No status lounge access. Lounge entry is by cabin, membership, or a card.

2. 2Silver

   How to earn it

   The entry threshold on qualifying miles or segments; numbers on the program's page.

   What it gets you

   Priority check-in, an extra bag, a mileage bonus.

   At the lounge door

   No alliance lounge access; the airline is not in Star Alliance, oneworld or SkyTeam.

3. 3Gold

   How to earn it

   The next threshold on qualifying miles or segments.

   What it gets you

   Lounge access on own flights, priority everything, a higher bonus.

   At the lounge door

   Hainan Airlines lounges with a guest on same-day Hainan flights; no alliance lounges.

4. 4Platinum

   How to earn it

   The top threshold on qualifying miles or segments.

   What it gets you

   Top tier: the best priority, upgrades, a dedicated line.

   At the lounge door

   Hainan Airlines lounges with a guest on same-day Hainan flights; no alliance lounges.

The average value of a point, in the currency you spend.

Airports and terminals Hainan Airlines serves, from the lounges it operates there.

• LHRLondon HeathrowTerminal 4
• SINSingapore ChangiTerminal 4

Nobody has counted this airline's accident record yet. That is not the same as a clean one.

Tips, corrections, and what it was like when you were there.