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AY

AY · Founded 1923

Finnair

Based in Vantaa, Finland

2.8★★★★★★★★★★

Overall, from 5 metrics

🛫 Hub HEL🎟️ Finnair Plus🗺️ 5 airports we track

Finnair (AY) is based in Vantaa, Finland, hubs at HEL, flying since 1923. Rated 2.8/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
2
Hospitality
2
Food & beverage
3
Drinks
4
Customer service
3
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Vantaa, Finland
Hub
HEL
Mileage program
Finnair Plus ↗
Elite status
Finnair Plus
Customer service
Unknown

Finnair Plus status

Full status page ↗

Finnair Plus status is earned on tier points or qualifying flights over a 12-month membership year on Finnair and oneworld carriers. Finnair is a oneworld member, so Gold is Sapphire and Platinum and Platinum Lumo are Emerald. Confirm current thresholds on finnair.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Silver

    oneworld Ruby

    How to earn it

    About 45,000 tier points or 20 flights.

    What it gets you

    Priority check-in and boarding, an extra bag, a points bonus.

    At the lounge door

    No alliance lounge access. Any lounge benefit is the airline's own and only on its own flights.

  3. 3Gold

    oneworld Sapphire

    How to earn it

    About 100,000 tier points or 50 flights.

    What it gets you

    Lounge access, priority security, more bags, a higher bonus.

    At the lounge door

    Finnair lounges with a guest on same-day Finnair flights, and oneworld business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

  4. 4Platinum

    oneworld Emerald

    How to earn it

    About 200,000 tier points or 80 flights.

    What it gets you

    Premium lounges, guaranteed seats, the highest bonus, upgrade vouchers.

    At the lounge door

    Finnair Platinum Wing at Helsinki with a guest, and oneworld first and business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

  5. 5Platinum Lumo

    oneworld Emerald

    How to earn it

    By invitation at the top of the program.

    What it gets you

    Personal service and every Platinum benefit and more.

    At the lounge door

    Finnair Platinum Wing with a guest, and oneworld first and business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

What Finnair Plus Avios are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per Avio

$0.013

Per 1,000 Avios

$13.00

Your 10,000 Avios

$130.00

Average across the redemptions Finnair Plus members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals Finnair serves, from the lounges it operates there.

  • JFKJohn F. Kennedy InternationalTerminal 8
  • LHRLondon HeathrowTerminal 3
  • MADAdolfo Suárez Madrid-BarajasTerminal 4S
  • MIAMiami InternationalConcourse E
  • NRTTokyo Narita InternationalTerminal 2

Safety record

Last 10 years

0

people killed

All time

3

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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Comments

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