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KL

KL · Founded 1919

KLM Royal Dutch Airlines

Based in Amstelveen, Netherlands

3.8★★★★★★★★★★

Overall, from 5 metrics

🛫 Hub AMS🎟️ Flying Blue🗺️ 28 airports we track

KLM Royal Dutch Airlines (KL) is based in Amstelveen, Netherlands, hubs at AMS, flying since 1919. Rated 3.8/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
3
Hospitality
4
Food & beverage
5
Drinks
3
Customer service
4
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Amstelveen, Netherlands
Hub
AMS
Mileage program
Flying Blue ↗
Elite status
Unknown
Customer service
Unknown

What Flying Blue miles are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per mile

$0.013

Per 1,000 miles

$13.00

Your 10,000 miles

$130.00

Shared by Air France, KLM Royal Dutch Airlines, TAROM, SB. Average across the redemptions Flying Blue members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals KLM Royal Dutch Airlines serves, from the lounges it operates there.

  • AMSAmsterdam SchipholNon-Schengen Piers · Schengen Piers
  • ATLHartsfield-Jackson Atlanta InternationalConcourse F
  • BOSBoston Logan InternationalTerminal E
  • CDGParis Charles de GaulleTerminal 2F
  • CUNCancún InternationalTerminal 4
  • DXBDubai InternationalTerminal 1 (Concourse D)
  • FCORome FiumicinoTerminal 1
  • GRUSão Paulo/Guarulhos InternationalTerminal 3
  • IADWashington Dulles InternationalConcourse A
  • IAHGeorge Bush IntercontinentalTerminal D
  • ICNIncheon InternationalTerminal 2
  • ISTIstanbul AirportInternational Terminal
  • JFKJohn F. Kennedy InternationalTerminal 4
  • LAXLos Angeles InternationalTom Bradley International Terminal
  • LHRLondon HeathrowTerminal 4
  • MADAdolfo Suárez Madrid-BarajasTerminal 2
  • MEXMexico City InternationalTerminal 1
  • MIAMiami InternationalConcourse H · Concourse J
  • MSPMinneapolis-Saint Paul InternationalTerminal 1
  • MUCMunich AirportTerminal 1
  • ORDChicago O'Hare InternationalTerminal 5
  • PDXPortland InternationalConcourse E
  • SANSan Diego InternationalTerminal 2
  • SFOSan Francisco InternationalInternational Terminal A
  • SINSingapore ChangiTerminal 1
  • SLCSalt Lake City InternationalConcourse B
  • YYZToronto Pearson InternationalTerminal 3
  • ZRHZurich AirportTerminal A

Safety record

Last 10 years

0

people killed

All time

32

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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