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UA · Founded 1926
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United Airlines (UA) is based in Chicago, Illinois, United States, hubs at ORD, DEN, IAH, EWR, SFO, IAD, LAX, GUM, flying since 1926. Rated 4/5 on on-time performance, hospitality, food, and drinks.
Guide by Lounge Frog
New routesCaracas to HoustonFrom Jan 12, 2027 · Paris to DenverFrom May 28, 2027 · Catania to NewarkFrom May 29, 2027Seasonal · Cartagena to WashingtonFrom Dec 17, 2026 · Sapporo to San FranciscoFrom Dec 12, 2026 · Ibiza to NewarkFrom Jun 1, 2027Seasonal · Osaka to Los AngelesFrom Mar 28, 2027 · Ljubljana to NewarkFrom May 13, 2027Seasonal · Luxembourg to NewarkFrom Apr 3, 2027 · Marseille to NewarkFrom Jun 5, 2027Seasonal · Milan to WashingtonFrom May 29, 2027 · Tokyo to ChicagoNew · Naha to San FranciscoFrom Mar 28, 2027 · Olbia to NewarkFrom May 28, 2027Seasonal · Toulouse to WashingtonFrom Apr 26, 2027 · Tel Aviv to San FranciscoFrom Mar 28, 2027 · Valencia to NewarkFrom Jun 3, 2027Seasonal
From Chicago ORD· 125
From Denver DEN· 148
From Houston IAH· 130
From Newark EWR· 114
From San Francisco SFO· 49
From Washington IAD· 93
From Los Angeles LAX· 43
From Hagåtña GUM· 10
From Cleveland CLE· 13
From Tokyo NRT· 8
From Bozeman BZN· 7
From Columbus CMH· 7
From Vancouver YVR· 7
From Eagle EGE· 6
From Albuquerque ABQ· 5
From Aspen ASE· 5
From Burlington BTV· 5
From Charleston CHS· 5
From Charlotte CLT· 5
From Detroit DTW· 5
From Hayden HDN· 5
From Honolulu HNL· 5
From Buffalo BUF· 4
From Chattanooga CHA· 4
From Key West EYW· 4
From Montréal YUL· 4
From Arcata/Eureka ACV· 3
From Albany ALB· 3
From Atlanta ATL· 3
From Asheville AVL· 3
From Bakersfield BFL· 3
From Bangor BGR· 3
From Birmingham BHM· 3
From Boise BOI· 3
From Columbia CAE· 3
From Cincinnati CVG· 3
From Dayton DAY· 3
From Dublin DUB· 3
From Edinburgh EDI· 3
From Fresno FAT· 3
From Spokane GEG· 3
From Greenville/Greer/Spartanburg GSP· 3
From Huntsville HSV· 3
From Jackson JAC· 3
From Reykjavík KEF· 3
From Seattle SEA· 3
From Ottawa YOW· 3
From Québec City YQB· 3
From Abilene ABI· 2
From Nantucket ACK· 2
From Amarillo AMA· 2
From Amsterdam AMS· 2
From Appleton ATW· 2
From Bishop BIH· 2
From Billings BIL· 2
From Burbank BUR· 2
From Cedar Rapids CID· 2
From Bridgeport CKB· 2
From Carlsbad CLD· 2
From Cody COD· 2
From Colorado Springs COS· 2
From Columbia COU· 2
From Cape Town CPT· 2
From Cartagena CTG· 2
From Dallas DFW· 2
From Des Moines DSM· 2
From Panama City Beach ECP· 2
From Eugene EUG· 2
From Kalispell FCA· 2
From Greensboro GSO· 2
From Gunnison GUC· 2
From Hong Kong HKG· 2
From Indianapolis IND· 2
From Osaka KIX· 2
From New York LGA· 2
From Orlando MCO· 2
From Miami MIA· 2
From New Orleans MSY· 2
From Montrose MTJ· 2
From Munich MUC· 2
From Milan MXP· 2
From Oklahoma City OKC· 2
From Omaha OMA· 2
From Ontario ONT· 2
From Shannon SNN· 2
From Winnipeg YWG· 2
From Calgary YYC· 2
From Allentown/Bethlehem ABE· 1
From Accra ACC· 1
From Alexandria AEX· 1
From Watertown ATY· 1
From Scottsbluff BFF· 1
From Bismarck BIS· 1
From Brownsville BRO· 1
From Butte BTM· 1
From Baton Rouge BTR· 1
From Belize City BZE· 1
From Akron CAK· 1
From Caracas CCS· 1
From Charlottesville CHO· 1
From Moab CNY· 1
From Casper CPR· 1
From Corpus Christi CRP· 1
From Sapporo CTS· 1
From Cheyenne CYS· 1
From Dodge City DDC· 1
From Decatur DEC· 1
From Duluth DLH· 1
From Durango DRO· 1
From Kearney EAR· 1
From El Paso ELP· 1
From Fargo FAR· 1
From Fayetteville FAY· 1
From Flint FNT· 1
From Fort Dodge FOD· 1
From Sioux Falls FSD· 1
From Fort Wayne FWA· 1
From Rio de Janeiro GIG· 1
From Nuuk GOH· 1
From Gulfport GPT· 1
From Harlingen HRL· 1
From Wichita ICT· 1
From Idaho Falls IDA· 1
From Wilmington ILM· 1
From Johannesburg JNB· 1
From Lexington LEX· 1
From Little Rock LIT· 1
From Lagos LOS· 1
From Luxembourg LUX· 1
From Freeland MBS· 1
From Kansas City MCI· 1
From Memphis MEM· 1
From Moline MLI· 1
From Missoula MSO· 1
From Minneapolis MSP· 1
From Nagoya NGO· 1
From Naha OKA· 1
From Portland PDX· 1
From Philadelphia PHL· 1
From Phoenix PHX· 1
From Pittsburgh PIT· 1
From Pasco PSC· 1
From Palm Springs PSP· 1
From Portland PWM· 1
From Marrakesh RAK· 1
From Raleigh RDU· 1
From Reno RNO· 1
From Babelthuap Island ROR· 1
From Fort Myers RSW· 1
From San Diego SAN· 1
From San Antonio SAT· 1
From Santa Barbara SBA· 1
From Santiago SCL· 1
From Santo Domingo SDQ· 1
From I Fadang, Saipan SPN· 1
From Toulouse TLS· 1
From Tel Aviv TLV· 1
From Vieux Fort UVF· 1
From Regina YQR· 1
Route sources (including Wikipedia fallback): en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026) and 178 more.
United Airlines route map: every nonstop, new and ending routes →The same route map on Seats Frog, with seat maps and fleet
Premier status is earned on Premier Qualifying Points (PQP, from spend) and Premier Qualifying Flights (PQF) in a calendar year, with a small minimum of United or United Express flights. It runs through the following January. United is a Star Alliance founder, so Gold and up is Star Alliance Gold worldwide. Confirm the current year's thresholds on united.com.
How to earn it
Free to join.
What it gets you
Earn and redeem miles; no elite benefits.
How to earn it
About 5,000 PQP, or 4,000 PQP with 15 PQF.
What it gets you
Complimentary Economy Plus at check-in, a free checked bag, priority boarding, and a shot at upgrades after everyone above you.
How to earn it
About 10,000 PQP, or 8,000 PQP with 30 PQF.
What it gets you
Economy Plus at booking, two free bags, priority security and check-in, PlusPoints upgrades on longer routes.
How to earn it
About 15,000 PQP, or 12,000 PQP with 45 PQF.
What it gets you
Higher upgrade priority, more PlusPoints, three free bags, waived same-day change fees.
How to earn it
About 22,000 PQP, or 18,000 PQP with 60 PQF.
What it gets you
Top published tier: first in line for upgrades, the most PlusPoints, a dedicated phone line, and Global Services consideration.
How to earn it
By invitation, based on very high annual spend.
What it gets you
Personal escorts through hubs, the best upgrade priority United has, and rebooking before you know you need it.
Best seats · Version 1, 167 seatsBest seats · Version 2, 203 seats
What people who've been say. One review each; you can update yours.
Attributed posts curated by our editors. These do not affect traveller star averages.
Positive opinion · Stars estimated from the post, not assigned by its author.
Review: United 737 MAX 8 Business Class | Mexico City-Washington The review praises United Business Class for comfortable seating, good service, and decent dining....
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
United had to scramble for three FAs for our flight yesterday because we think the others timed out, but the purser hadn’t? Purser was fantastic. He had a voice that really should be in demand for voiceover work, and did the announcements in a good deliberate manner.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
I too insist on window seats and I always get them. The only time I didn't was on United because those are assigned and I missed my connection because my first flight was delayed, so I got added to a later flight and put in a middle seat 😩
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Hey United why is the toilet on a 737max more comfortable than the actual seat im sitting on for my flight? Genuinely asking.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Look, I’m still astonished that I had really good coffee on a United flight earlier today. Sadly, I am First adjacent for my ORD to DFW leg.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
@kurtsh My last flight with United Airlines (last week) found our flight required maintenance, so they delayed our departure by 30min-1hr. Then another 30min-1hr. Then another. Then another. Then another. They granted us a $15 food stipend in the United app once we hit a 3hr delay. But when my [...]
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Once, leaving Norway via Oslo, United had cancelled our flight (we were never given a reason, but rumor was that it was undersold 😶) so I had to negotiate with the ticketing agent to get back home on time (we had a pet sitter who was depending on us getting back when we said we would.)
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
NGL the feel naked without my “Vote” pin on but you never know why they won’t let you board a flight anymore. Anyway, the morning is off to a good start... my baggage agent was from #Kingston & we had a nice chat & they’re playing Stevie B / Spring Love in the #United Lounge. #goinghome #assinthesand
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
After multiple delays throughout the day and several gate changes (which involved hauling carryon gear through long ass corridors each time) my return flight was finally cancelled in the late afternoon. I had to contact the United Airlines customer service via scanning optic on my phone.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
And of course even before we arrive in Denver I get a text from United saying my flight to Boston is delayed. So I'll be spending some more quality time in KDEN.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Our United flight from Houston to Seattle 4 years ago was such a miserable experience that we cancelled our return flight, bought a car and DROVE home. Nothing I've read or heard since assures me that it's gotten any better. And Delta Airlines can [expletive] right along with United, ICE and TSA.
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
The app of United Airlines wins again: a couple of minutes between telling me that my flight was heavily delayed due to weather affecting the incoming plane and rebooking me on an earlier flight, with a guide to reach the new gate. It used to take ages in line. This is the tech I like! 😂 👏
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
United Airlines Paid Me $1,500 To Give Up My Seat, Just Like The Good Old Days
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
United. Ever since all of the construction at SFO every single flight we have is delayed. We just got delayed another 25 min.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
American Airlines can kiss my ass. Fly United please for the love of god. United was so friendly and even though my first flight was delayed with them back in may I had help getting to my gate on the other side of Chicago. AA made me check my overhead bag when there was still space left
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
I get that we were double whammied on factors largely outside of anyone’s control (at least in real time) but United Airline’s poor communication around simply canceling our flight and leaving us stranded at 1am was disappointing.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Among airline fans (which I suppose I am) it’s amazing how much press United is getting for the INNOVATION of permanently blanking a middle seat in some of their new planes. What luxury! By cranking down the occupancy to 150 passengers they don't have to board a 4th flight attendant ... 🙄
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Today United Airlines delayed our flight so we’d only have a 15-minute layover in Chicago. I finally talked to a live person who, I thought, was rebooking the second leg of our trip from ORD-DCA. She did do that and also removed the first leg. So now I’m back on the customer service hamster wheel
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
United Airlines sent me a text message to let me know that my flight had been changed from an old plane that has good/free WiFi to a new plane that has slow/expensive WiFi. Uh....thanks for the heads-up? I'm genuinely not sure what I'm supposed to do with that information.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
I am never making a joke again involving United Airlines (my flight got cancelled until Wednesday which means I can be Canadian for 2 more days (I win)).
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
I took a new job a few months ago, which has me travel quite a bit. Based on past experience I have stuck with only United Airlines. Today they absolutely screwed me by choosing to have my connection depart early, after my first flight was delayed for maintenance. Hustled through IAH to get left.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
My flight was cancelled for weather, I made other plans and asked for my suitcase back. UNITED AIRLINES flew it out anyway even though I did not and still do not have a reservation there and they have not returned it for - checks notes - three days.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
We just landed. [expletive] Delta Airlines for not being transparent at all and cancelling our flight. United airlines got us home at 3am and I'm grateful. Also [expletive] Delta further for having a [expletive] system that can't get our bags off the rebooked flight I cancelled twice. So who knows where they are
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
I loved being able to book online, but for complicated bookings or changes I would go to a United Airlines ticket office in Pasadena. It was like an airport ticket counter without the airport. The staff there were really good. And there was SO MUCH TYPING on their clacky custom keyboards.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Global climate crisis is certain regardless of what some terrible leaders say. At 40C in Newark, my United Airlines airplane can't fly for 1.5h with all passengers in sauna. I had the same in Europe last weekend. All the data can't convince you? #climatecrisis @jcvi.org @ec.europa.eu
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
It will be a pleasure to avoid flying United. My recent flight to Europe was the most uncomfortable I’ve ever had. Seats so bad I thought low back pain would prevent my walking out of there, very little food, high CO2 in the cabin making everyone feel sick and fussy. Now one more reason to boycott!
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
NO I like to fly United. But I need competition to apply pricing pressure on United. As it is there isn't enough, esp. for the routes I fly. And the cultures are incompatible. American is basically USAirways who has AWFUL flight ops. United used to do code shares with them and they were terrible.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
when we went on our honeymoon we booked are seats together but United cancelled our flight the day before and gave us seats several rows apart on the replacement flight. agent got us middle seats in front/behind each other. A nice guy swapped with me. Also had a 4 hr delay on the tarmac :/
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Hasn’t been too bad, but it was an accident, accidentally bought a codeshare flight via United. But I am aware of the reputation.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Last winter we took the baby to Tenerife for a parental leave trip. United had a direct flight via Newark (since cancelled - but we booked pre-Trump). On the way back our flight was delayed and ended up arriving in Newark at 1am & when customs took pic of each of us...
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
I Rerouted My Trip Just To Eat United Airlines’ Bison Meatloaf And It Was The Best First Class Meal I’ve Had In Years
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
i specifically set an alarm to check in on my flight, only for United to demand I register my card "in case i have to check a bag" like they won't just ask for my card in person anyway. so i didn't and i have two available seats to choose from and they're both the worst middle seat anyway. [expletive] this
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
I gotta say the united airlines app is really good. They’ve designed it to be foolproof, for the user who was born yesterday and is taking their first ever trip outside the womb at the airport
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
I remember having the room to play below my seat on United 747 flights to HI when I was little (70’s). And I loved my cards and wings. The flight attendants were always SO SO lovely to me as I often flew alone back to the mainland to visit family.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
I hate knowing that our flight is almost definitely delayed but that United hasn’t updated anything
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Dear United Airlines, Thank you for making me realize what truly terrible inflight WiFi is. I sincerely apologize for ever complaining about Delta’s WiFi. I’m glad I brought dead tree based documents to read on this trip.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Me watching United Airlines continuing to delay my flight... youtu.be/xeGduja2GGo?...
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
@unitedairline.bsky.social United Airlines is the worst domestic carrier I have flown. Don’t fly them if you can help it.
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
It’s amazing how quickly things fall apart. This is a daily occurrence now (at least for United). Same thing happened with my flight last week. There were FOUR gates with delays/cancellations in the small area I was at. Terrible.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Like the app one... wow. I was flying United out of SeaTac connecting to South America, 5 a.m. flight out (with airline guidance literally saying to get to SeaTac at 2 even though they don't staff until 3:45) flight cancelled, uncancelled, delayed for 7 hours killing connection, and the app wouldn't
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Just had my first trip since returning from Asia with their modern, uncrowded, quiet airports Sunday’s flight on American Airlines cancelled for no reason. Tried again today on United and made it to Houston where my connecting flight was cancelled Missed my meetings, so now headed back to Cali
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
I once listened to “Rhapsody in Blue” in its entirety eighteen times in a row. I’m not a big Gershwin fan; United Airlines just has terrible customer service.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
The review highlights mixed experiences on United's Polaris Business Class, featuring comfortable seating but mediocre service and food quality. Overall rating: 6.7/10.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
When I travel to the US for work, I fly United....they're linked up as a common carrier with Air Canada (travel points, etc). I never buy the snack boxes they pass off as food. Always carry something on, or eat at an airport. Cabin crew have always been good, not exceptional, but also not bad.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
Oh no. That's so frustrating. My group of elementary school kids had a similar experience on United last week. 1st flight was delayed, so they rerouted us. New route had an 9 hour layover. We got 2 $15 vouchers per person. 9 hours in an airport is a long time with 16 4th-6th graders.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
United airlines. I ended up watching the flight map on my phone while texting with @worldofmanimal.bsky.social. You need to download the United App and you get some very minor benefits like 4 terrible games and free messaging. They basically want to force your hand to pay for the internet.
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
Was planning on flying out of Boston today, but United sent me a text yesterday saying today was gonna be a bad travel day and if I could change my flight, it would be a good idea. It took me a three hour text stream to get it done, but looks like I made the right decision. And it’s only 3 pm.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
I don't normally complain about my job online, but seeing all the news about United Airlines raising fees is making me angry, because they've lied about pay raises for me and my coworkers for THREE YEARS, but they're happy to demand a pay raise from the public. Don't fly United. They're terrible.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Upshot: 👌🏼 united attendant on 13 hour delayed flight (🤪back across Atlantic to Newark says “ah you’re Canadian. I love Canada and try to buy Canadian. My bed is from Canada”. Unprompted. No actual specific politics spoken but she was clear. US media may be gophers but some people notice anyway.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
I think you are 100% correct that we all have airlines we swear NEVER AGAIN. Mine is United, but I have flown on them after our terrible flight because I can't spend an extra thousand dollars to fly a different airline... but I avoid them when possible.
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
Of course United Airlines pushed my departing flight out of Las Vegas back enough that it looks like I’ll miss my flight home to NZ, forcing me to stay overnight at SFO, which is not my idea of a good time. It’s my idea or a bad time.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
Last time I flew to Dubai, I took a shower in the United lounge, got into my sweats, and walked directly onto my flight. It was EXCELLENT!
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
I asked about business class, they said that was only over 6 hours. My flight was 5 hours, 55 minutes. 😤 I resolved to despise United on that day - WORST airline, nastiest Gate Attendants, just awful experience.
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
I hate to say it but United actually has the best airline app imo. That said, they stole most of their cool features from Flighty. Agreed tho, I wish Flight Control still existed independently
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Be careful what I wish for 😂 United cancelled my flight. They had no crew to fly the plane. Only one united flight to the USA a day. I am now having to stay until Sunday. Poor me 😂 having to put up with 2 more days of summer.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
I am so sorry. And mad as hell on your behalf!!! Does the universe hate joy? United [expletive] my daughter over on a flight to get to a wedding once. Kept bumping her and then just canceled. AND refused to refund her as it was weather that ultimately canceled the last flight
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
I had an almost identical situation! (United at BWI if it’s actually the same worker, somehow.) And she cancelled my return flight when rebooking me, which caused immense drama and cost me about $1300.
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
I LOVED Bob Newhart growing up. Way back in the day (the 80s) I spent a lot of time on airplanes and the United Airlines comedy network was the only thing that got me through a long flight. Bob was a staple, I listed to his standup routines over and over and over. Really loved that guy. RIP.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
I went to check in for my flight and it had just disappeared from my app, United just didn’t think I was on a flight. A gate agent somehow cancelled it on Wednesday when rebooking my flight out here. Starting to prep myself for tomorrow to be a shitshow too.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
united from sfo to syd remains my worst flight ever. i am 5’5 with a weirdly long torso (i wear a men’s large hiking backpack). my knees were in the back of the seat the whole 16 hour flight
Read original post ↗Positive opinion · Stars estimated from the post, not assigned by its author.
I had both a ho hum and wonderful experience on United just now. Was 3 hrs early for my flight, the earlier flight was delayed. 1st Gate agt said no to my standby ask; 2nd guy called me back and I’m on the plane. He was excellent customer service, her not so much. But thanks United in the end!
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Overslept today (7:45!) when I had to be OUT THE DOOR at 9a for an 11a (I thought) flight. Showered, made coffee, threw together my bag and my son’s breakfast, logged on for a couple of work things and drove through a rainstorm to the airport... only to be delayed by an hour. I hate United.
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
I have learned my lesson about winter storms in Denver in March (twice!), so I had switched our flight from Thursday pm to Friday am as soon as United gave us the option. Friday flights went off without a hitch, Thursday flights were all cancelled.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
@united terrible communication by gate staff about our delayed flight
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Everyone I know flies United airlines. I always try to avoid it... and somehow every time I end up flying it, it is so, so, so much worse than other airlines. Why do people like it? I know it flies everywhere, but beyond that? Everything is terrible.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
I hate Star Alliance. No matter how hard I try to avoid flying United, I always end up in a UA flight somehow. Besides losing luggage, planes, crews, and giving all kinds of terrible service, they also provide the worst food that one can imagine. Ew.
Read original post ↗Mixed opinion · Stars estimated from the post, not assigned by its author.
I just got rebooked for a @united flight for 10:30pm landing after midnight when I was supposed to be home now and not a single person has been helpful. It's been a truly disappointing experience.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Avoid UNITED airline fights. They are unprofessional, rude, unhelpful, our flight was hugely late on both legs, and the airplane was dirty. UNITED is infamous for its bad customer services, among the worst in the world. It is true....
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
I’m really glad I gave up my seat at the packed United Club just in time for my flight to become delayed.
Read original post ↗Neutral opinion · Stars estimated from the post, not assigned by its author.
.@united But here's my feedback anyway: I should not have to call you to get a refund for the upgrade I bought for the flight you cancelled.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
Seriously the last time I fly United Airlines. Terrible service, antiquated plane, rude staff. How are they still in business?
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
United is the worst airline. This is just one reason I avoid them. Clearly I will be standing for most of the flight.
Read original post ↗Negative opinion · Stars estimated from the post, not assigned by its author.
That's terrible customer service : United Airlines Lost My Friend's 10 Year Old Daughter And Didn't Care http://bit.ly/MWfYIr
Read original post ↗Coverage
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