ITA Airways
AZ · Founded 2020
3.4
From 5 metrics
ITA Airways (AZ) is based in Rome, Italy, hubs at FCO, LIN, flying since 2020. Rated 3.4/5 on on-time performance, hospitality, food, and drinks.
Guide by Lounge Frog
- Headquarters
- Rome, Italy
- Mileage program
- Miles & More ↗
- Elite status
- Volare
- Customer service
- +39 06 8596 0020
Where they fly
98 nonstop routesNew routesDubai to RomeNew · Rome to CaracasFrom Mar 30, 2027 · Rome to Santo DomingoFrom Nov 30, 2026Seasonal · Tripoli to RomeFrom Dec 3, 2026 · Verona to RomeFrom Mar 28, 2027
From Rome FCO· 37
- AccraACC
- AlgiersALG
- BangkokBKK
- BariBRI
- BolognaBLQ
- BrindisiBDS
- BrusselsBRU
- Buenos AiresEZE
- CairoCAI
- CaracasCCSFrom Mar 30, 2027
- DakarDSS
- DelhiDEL
- FlorenceFLR
- GenevaGVA
- HoustonIAH
- Lamezia TermeSUF
- LuqaMLASeasonal
- MadridMAD
- MaléMLESeasonal
- NaplesNAP
- New YorkJFK
- NiceNCE
- PalermoPMO
- PantelleriaPNLSeasonal
- ParisCDG
- Plaine MagnienMRUSeasonal
- Reggio CalabriaREG
- Rio de JaneiroGIG
- RiyadhRUH
- Santo DomingoSDQFrom Nov 30, 2026Seasonal
- São PauloGRU
- Tel AvivTLV
- TokyoHND
- TunisTUN
- ValenciaVLCSeasonal
- VeniceVCE
- ZurichZRH
From Palma de Mallorca PMI· 2
From Alghero AHO· 1
From Brindisi BDS· 1
From Genova GOA· 1
From Washington IAD· 1
From Los Angeles LAX· 1
From Lampedusa LMP· 1
- MilanLINSeasonal
From Tripoli MJI· 1
- RomeFCOFrom Dec 3, 2026
From Pantelleria PNL· 1
- MilanLINSeasonal
From Reggio Calabria REG· 1
From San Francisco SFO· 1
From Lamezia Terme SUF· 1
From Trapani TPS· 1
- RomeFCOSeasonal
From Ronchi dei Legionari/Trieste TRS· 1
From Zakynthos ZTH· 1
- RomeFCOSeasonal
Route sources (including Wikipedia fallback): en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026), en.wikipedia.org ↗ (checked Oct 27, 2026) and 44 more.
ITA Airways route map: every nonstop, new and ending routes →The same route map on Seats Frog, with seat maps and fleet
Terminals and lounges at 26 airportsHide the list
- ALCAlicante-Elche Miguel Hernández · Main Terminal
- BCNJosep Tarradellas Barcelona–El Prat · Terminal 1
- BLQBologna Guglielmo Marconi Airport · Main Terminal
- BOSBoston Logan International · Terminal E
- BRIBari Karol Wojtyła Airport · Main Terminal
- CAGCagliari Elmas Airport (Mario Mameli) · Main Terminal
- CDGParis Charles de Gaulle · Terminal 2B
- CTACatania–Fontanarossa Airport · Terminal A
- FCORome Fiumicino · Terminal 1, Terminal 3
- FLRFlorence Airport, Peretola (Amerigo Vespucci) · Main Terminal
- ISTIstanbul Airport · International Terminal
- JFKJohn F. Kennedy International · Terminal 1
- LCYLondon City · Main Terminal
- LHRLondon Heathrow · Terminal 2
- LINMilan Linate Airport · Main Terminal
- MIAMiami International · Concourse J
- MXPMilan Malpensa Airport · Terminal 1
- NAPNaples International Airport · Terminal 1
- OLBOlbia Costa Smeralda Airport · Main Terminal
- OTPBucharest Henri Coandă International Airport · Schengen Area
- PMOPalermo Falcone–Borsellino Airport · Main Terminal
- PSAPisa International Airport (Galileo Galilei) · Main Terminal
- TRNTurin Airport (Sandro Pertini) · Main Terminal
- VCEVenice Marco Polo Airport · Schengen Area
- VRNVerona Villafranca Airport (Valerio Catullo) · Main Terminal
- ZRHZurich Airport · Terminal A
Ratings
What a 5 means for each metric
- On-time performance
- arrives on schedule
- Hospitality
- crew is friendly and attentive
- Food & beverage
- quality meals and snacks
- Drinks
- good selection, generous pours
- Customer service
- answers the phone and fixes the problem
Volare status
Full status page ↗Volare status is earned on qualifying points from ITA and SkyTeam flights over a 12-month membership year. ITA Airways is a SkyTeam member, so Premium and Executive are SkyTeam Elite Plus. Confirm current thresholds on ita-airways.com.
1
Member
No status lounge access. Lounge entry is by cabin, membership, or a card.How to earn it
Free to join.
What it gets you
Earn and redeem miles; no elite benefits.
2
Plus
SkyTeam EliteNo alliance lounge access. Any lounge benefit is the airline's own and only on its own flights.How to earn it
The entry threshold on qualifying points; numbers on the program's page.
What it gets you
Priority check-in and boarding, seat selection, a points bonus.
3
Premium
SkyTeam Elite PlusITA Airways lounges with a guest on same-day ITA flights, and SkyTeam lounges, with one guest, whenever you fly a SkyTeam international flight the same day, in any cabin.How to earn it
The next threshold on qualifying points.
What it gets you
Lounge access, extra bags, priority security, a higher bonus.
4
Executive
SkyTeam Elite PlusITA Airways lounges with a guest, and SkyTeam lounges, with one guest, whenever you fly a SkyTeam international flight the same day, in any cabin.How to earn it
The top threshold on qualifying points.
What it gets you
Top tier: the best priority, guaranteed seats, a dedicated line.
What Volare points are worth
All 100 programs ↗Fleet
9 types · ↗ links open the airline's own seat maps- Airbus A350-9006
- Airbus A330-90017
- Airbus A330-2001
- Airbus A321LR9
- Airbus A320neo19
- Airbus A320-20017
- Airbus A319-10010
- Airbus A220-30019
- Airbus A220-10012
Traveller reviews
What people who've been say. One review each; you can update yours.
No reviews yet. Be the first.
From social posts
Attributed posts curated by our editors. These do not affect traveller star averages.
- Mile Minded@mileminded.bsky.social · Bluesky2/5Sentiment-derived
Positive opinion · Stars estimated from the post, not assigned by its author.
We used Virgin points to fly ITA Airways to Italy. While the Rome was amazing, the pre-flight experience was less than stellar. Read our honest review on whether flying ITA partner awards was actually worth it. 🔗 mileminded.com/blog/irritat... #MileMinded #AwardTravel #PointsAndMiles #FamilyTravel
Read original post ↗ - yellowstoneten@yellowstoneten.bsky.social · Bluesky4/5Sentiment-derived
Mixed opinion · Stars estimated from the post, not assigned by its author.
that blue ITA Airways paint scheme is *super* nice - flew one of their A330-900neos from Rome back to JFK last fall, but unfortunately i didn't get any good exterior pics i did like this in-flight one though, and also this row of narrowbody a/c at their gates in Rome
Read original post ↗ - Markx@shjsat.bsky.social · Bluesky4/5Sentiment-derived
Positive opinion · Stars estimated from the post, not assigned by its author.
I remembered Italy being kid-friendly but it was all the more true this last trip. Among the kid-friendly novelties: *Kid-sized potties* at the airport *Good baby food* on ITA Airways People *voluntarily moved aside* to let us board the plane first when we were carrying kids, waiting our turn
Read original post ↗ - Waggy Creachur@dexwolfy.mow.haus · Bluesky5/5Sentiment-derived
Positive opinion · Stars estimated from the post, not assigned by its author.
I swear to god, the best airline we flew on this trip was ITA airways. Delta just screwed us over, Aegean has no [expletive] clue how to read a schedule, airfrance is constantly late, and that koreanair flight was against the Geneva convention. Please don’t make me fly for another 12 months
Edited excerpt: profanity removed; the original opinion is retained.
Read original post ↗
From Lounge Frog
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