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AZ

AZ · Founded 2020

ITA Airways

Based in Rome, Italy

2.8★★★★★★★★★★

Overall, from 5 metrics

🛫 Hubs FCO · LIN🎟️ Miles & More🗺️ 8 airports we track

ITA Airways (AZ) is based in Rome, Italy, hubs at FCO, LIN, flying since 2020. Rated 2.8/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
2
Hospitality
2
Food & beverage
4
Drinks
3
Customer service
3
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Rome, Italy
Hubs
FCOLIN
Mileage program
Miles & More ↗
Elite status
Volare
Customer service
Unknown

Volare status

Full status page ↗

Volare status is earned on qualifying points from ITA and SkyTeam flights over a 12-month membership year. ITA Airways is a SkyTeam member, so Premium and Executive are SkyTeam Elite Plus. Confirm current thresholds on ita-airways.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Plus

    SkyTeam Elite

    How to earn it

    The entry threshold on qualifying points; numbers on the program's page.

    What it gets you

    Priority check-in and boarding, seat selection, a points bonus.

    At the lounge door

    No alliance lounge access. Any lounge benefit is the airline's own and only on its own flights.

  3. 3Premium

    SkyTeam Elite Plus

    How to earn it

    The next threshold on qualifying points.

    What it gets you

    Lounge access, extra bags, priority security, a higher bonus.

    At the lounge door

    ITA Airways lounges with a guest on same-day ITA flights, and SkyTeam lounges, with one guest, whenever you fly a SkyTeam international flight the same day, in any cabin.

  4. 4Executive

    SkyTeam Elite Plus

    How to earn it

    The top threshold on qualifying points.

    What it gets you

    Top tier: the best priority, guaranteed seats, a dedicated line.

    At the lounge door

    ITA Airways lounges with a guest, and SkyTeam lounges, with one guest, whenever you fly a SkyTeam international flight the same day, in any cabin.

What Volare points are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per point

$0.01

Per 1,000 points

$10.00

Your 10,000 points

$100.00

Average across the redemptions Volare members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals ITA Airways serves, from the lounges it operates there.

  • BOSBoston Logan InternationalTerminal E
  • CDGParis Charles de GaulleTerminal 2B
  • FCORome FiumicinoTerminal 1 · Terminal 3
  • ISTIstanbul AirportInternational Terminal
  • JFKJohn F. Kennedy InternationalTerminal 1
  • LHRLondon HeathrowTerminal 2
  • MIAMiami InternationalConcourse J
  • ZRHZurich AirportTerminal A

Safety record

Last 10 years

0

people killed

All time

0

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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Comments

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