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  1. Home
  2. Airlines
  3. JetBlue Airways
B6

B6 · Founded 1998

JetBlue Airways

Based in Long Island City, New York, United States

4.2★★★★★★★★★★

Overall, from 5 metrics

🛫 Hubs JFK · BOS · FLL · MCO +2🎟️ TrueBlue🗺️ 37 airports we track

JetBlue Airways (B6) is based in Long Island City, New York, United States, hubs at JFK, BOS, FLL, MCO, SJU, LAX, flying since 1998. Rated 4.2/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
4
Hospitality
3
Food & beverage
5
Drinks
4
Customer service
5
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Long Island City, New York, United States
Hubs
JFKBOSFLLMCOSJULAX
Mileage program
TrueBlue ↗
Elite status
TrueBlue
Customer service
+1-800-538-2583

TrueBlue status

Full status page ↗

Mosaic is earned on tiles: one per $100 of qualifying spend on JetBlue flights, Vacations and its cards, counted over a calendar year, with each Mosaic level earning perks you pick. JetBlue is in no alliance. Confirm current tile thresholds on jetblue.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Mosaic 1

    How to earn it

    50 tiles.

    What it gets you

    Two free checked bags, Even More Space seats at check-in, priority security and boarding, a dedicated line.

    At the lounge door

    No status lounge access; JetBlue's own lounges are for Mint passengers and top Mosaic levels, per their published terms.

  3. 3Mosaic 2

    How to earn it

    100 tiles.

    What it gets you

    Mosaic 1 plus Even More Space at booking and a further perk of your choosing.

    At the lounge door

    No status lounge access; JetBlue's own lounges are for Mint passengers and top Mosaic levels, per their published terms.

  4. 4Mosaic 3

    How to earn it

    150 tiles.

    What it gets you

    Adds Mint upgrade credits and a heavier bag allowance.

    At the lounge door

    No status lounge access below Mosaic 4; see JetBlue's lounge terms.

  5. 5Mosaic 4

    How to earn it

    250 tiles.

    What it gets you

    Top tier: four Mint upgrades a year, the best pick of perks, and priority on everything.

    At the lounge door

    JetBlue's own lounges at JFK and Boston on same-day JetBlue flights, subject to JetBlue's published terms.

What TrueBlue points are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per point

$0.013

Per 1,000 points

$13.00

Your 10,000 points

$130.00

Average across the redemptions TrueBlue members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals JetBlue Airways serves, from the lounges it operates there.

  • AUSAustin-BergstromBarbara Jordan Terminal
  • BAQBarranquilla Ernesto Cortissoz InternationalMain Terminal
  • BOSBoston Logan InternationalTerminal C
  • BWIBaltimore/Washington InternationalConcourse D
  • CDGParis Charles de GaulleTerminal 2B
  • CLOCali Alfonso Bonilla Aragón InternationalTerminal 2 (International)
  • CLTCharlotte Douglas InternationalConcourse A
  • CTGCartagena Rafael Núñez InternationalInternational Terminal
  • CUNCancún InternationalTerminal 4
  • DCARonald Reagan Washington NationalTerminal 2
  • DENDenver InternationalConcourse A
  • DFWDallas/Fort Worth InternationalTerminal E
  • DTWDetroit Metropolitan Wayne CountyEvans Terminal · North Terminal
  • EWRNewark Liberty InternationalTerminal A
  • FLLFort Lauderdale-Hollywood InternationalTerminal 3
  • GEOGeorgetown Cheddi Jagan InternationalMain Terminal
  • GYEGuayaquil José Joaquín de Olmedo InternationalMain Terminal
  • IADWashington Dulles InternationalConcourse B
  • IAHGeorge Bush IntercontinentalTerminal A
  • JFKJohn F. Kennedy InternationalTerminal 5
  • LASHarry Reid InternationalTerminal 3
  • LAXLos Angeles InternationalTerminal 1
  • LGALaGuardiaTerminal B
  • LGWLondon GatwickNorth Terminal
  • MCOOrlando InternationalTerminal C
  • MDEMedellín José María Córdova InternationalInternational Terminal
  • MSYLouis Armstrong New Orleans InternationalConcourse A
  • ORDChicago O'Hare InternationalTerminal 2
  • PDXPortland InternationalConcourse C
  • PHXPhoenix Sky Harbor InternationalTerminal 3
  • PITPittsburgh InternationalAirside Terminal
  • RDURaleigh-Durham InternationalTerminal 2
  • SANSan Diego InternationalTerminal 2
  • SEASeattle-Tacoma InternationalSouth Satellite
  • SFOSan Francisco InternationalTerminal 1
  • SLCSalt Lake City InternationalConcourse B
  • TPATampa InternationalAirside A

Safety record

Last 10 years

0

people killed

All time

0

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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Comments

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