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CX

CX · Founded 1946

Cathay Pacific

Based in Hong Kong

4.4★★★★★★★★★★

Overall, from 5 metrics

🛫 Hub HKG🎟️ Asia Miles🗺️ 17 airports we track

Cathay Pacific (CX) is based in Hong Kong, hubs at HKG, flying since 1946. Rated 4.4/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
4
Hospitality
4
Food & beverage
4
Drinks
5
Customer service
5
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Hong Kong
Hub
HKG
Mileage program
Asia Miles ↗
Elite status
Cathay
Customer service
Unknown

Cathay status

Full status page ↗

Cathay status (the former Marco Polo Club) is earned on Status Points from Cathay Pacific and oneworld flights over a 12-month membership year. Cathay Pacific is a oneworld founder, so Gold is Sapphire and Diamond is Emerald. Confirm current Status Point thresholds on cathaypacific.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Silver

    oneworld Ruby

    How to earn it

    300 Status Points.

    What it gets you

    Priority check-in and standby, an extra bag, seat selection.

    At the lounge door

    Cathay Pacific Business lounges on same-day Cathay flights only, once a year via lounge passes. No alliance lounges.

  3. 3Gold

    oneworld Sapphire

    How to earn it

    600 Status Points.

    What it gets you

    Lounge access, priority boarding, extra bags, guaranteed seats close to departure.

    At the lounge door

    Cathay Pacific Business lounges (The Pier, The Wing, The Deck) with one guest on same-day Cathay flights, and oneworld business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

  4. 4Diamond

    oneworld Emerald

    How to earn it

    1,200 Status Points.

    What it gets you

    Top tier: first-class lounges and check-in, two guests, upgrades, a dedicated line.

    At the lounge door

    Cathay Pacific First lounges with two guests on same-day Cathay flights, and oneworld first and business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

What Cathay (Asia Miles) miles are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per mile

$0.012

Per 1,000 miles

$12.00

Your 10,000 miles

$120.00

Average across the redemptions Cathay (Asia Miles) members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals Cathay Pacific serves, from the lounges it operates there.

  • AKLAuckland AirportInternational Terminal
  • CDGParis Charles de GaulleTerminal 2A
  • HKGHong Kong InternationalTerminal 1
  • HNDTokyo HanedaTerminal 3
  • ICNIncheon InternationalTerminal 1
  • JFKJohn F. Kennedy InternationalTerminal 8
  • LAXLos Angeles InternationalTom Bradley International Terminal
  • LHRLondon HeathrowTerminal 3
  • MELMelbourne AirportTerminal 2 (International)
  • NRTTokyo Narita InternationalTerminal 2
  • SEASeattle-Tacoma InternationalSouth Satellite
  • SFOSan Francisco InternationalInternational Terminal A
  • SINSingapore ChangiTerminal 4
  • SYDSydney Kingsford SmithTerminal 1 (International)
  • YVRVancouver InternationalInternational Terminal
  • YYZToronto Pearson InternationalTerminal 3
  • ZRHZurich AirportTerminal E

Safety record

Last 10 years

0

people killed

All time

141

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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Comments

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