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  3. Etihad Airways
EY

EY · Founded 2003

Etihad Airways

Based in Abu Dhabi, United Arab Emirates

5.0★★★★★★★★★★

Overall, from 5 metrics

🛫 Hub AUH🎟️ Etihad Guest🗺️ 15 airports we track

Etihad Airways (EY) is based in Abu Dhabi, United Arab Emirates, hubs at AUH, flying since 2003. Rated 5/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
5
Hospitality
5
Food & beverage
5
Drinks
5
Customer service
5
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Abu Dhabi, United Arab Emirates
Hub
AUH
Mileage program
Etihad Guest ↗
Elite status
Etihad Guest
Customer service
Unknown

Etihad Guest status

Full status page ↗

Etihad Guest tiers are earned on Tier Miles or segments over a 12-month period from the day you join or upgrade. Etihad belongs to no alliance; its tiers unlock its own lounges and partner benefits. Confirm current thresholds on etihad.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Silver

    How to earn it

    About 25,000 Tier Miles or 20 segments.

    What it gets you

    Priority check-in and boarding, an extra bag, a 25% bonus.

    At the lounge door

    No lounge access from status; Etihad lounges need Gold or a premium ticket.

  3. 3Gold

    How to earn it

    About 50,000 Tier Miles or 40 segments.

    What it gets you

    Lounge access, priority everything, a 50% bonus, guaranteed seats.

    At the lounge door

    Etihad Business lounges with a guest on same-day Etihad flights, in any cabin; no alliance lounges.

  4. 4Platinum

    How to earn it

    About 125,000 Tier Miles or 60 segments.

    What it gets you

    Top tier: first lounges, a 75% bonus, upgrades, a dedicated line.

    At the lounge door

    Etihad First and Business lounges with a guest on same-day Etihad flights; no alliance lounges.

What Etihad Guest miles are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per mile

$0.012

Per 1,000 miles

$12.00

Your 10,000 miles

$120.00

Shared by Etihad Airways, Air Serbia. Average across the redemptions Etihad Guest members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals Etihad Airways serves, from the lounges it operates there.

  • AMSAmsterdam SchipholNon-Schengen Piers
  • AUHZayed InternationalTerminal A
  • BOMChhatrapati Shivaji Maharaj InternationalTerminal 2
  • CDGParis Charles de GaulleTerminal 1
  • DELIndira Gandhi InternationalTerminal 3
  • DXBDubai InternationalTerminal 1 (Concourse D)
  • FCORome FiumicinoTerminal 3
  • IADWashington Dulles InternationalConcourse A
  • JFKJohn F. Kennedy InternationalTerminal 4
  • LHRLondon HeathrowTerminal 4
  • MADAdolfo Suárez Madrid-BarajasTerminal 1
  • MUCMunich AirportTerminal 1
  • SINSingapore ChangiTerminal 2
  • YYZToronto Pearson InternationalTerminal 1
  • ZRHZurich AirportTerminal E

Safety record

Last 10 years

0

people killed

All time

0

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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Comments

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