Lounge Frog
Top 100Find a loungeAirlinesCardsDirectory

Search

Find airports, lounges, airlines, and pages

Lounge Frog

Find your lounge, hop in.

Top 100Find a loungeCardsLounge programsAirline statusLatest reviewsPrivacyTerms

© 2026 Lounge Frog

  1. Home
  2. Airlines
  3. Iberia
IB

IB · Founded 1927

Iberia

Based in Madrid, Spain

3.8★★★★★★★★★★

Overall, from 5 metrics

🛫 Hub MAD🎟️ Iberia Club🗺️ 11 airports we track

Iberia (IB) is based in Madrid, Spain, hubs at MAD, flying since 1927. Rated 3.8/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
3
Hospitality
4
Food & beverage
4
Drinks
3
Customer service
5
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Madrid, Spain
Hub
MAD
Mileage program
Iberia Club ↗
Elite status
Iberia Plus
Customer service
Unknown

Iberia Plus status

Full status page ↗

Iberia Plus status is earned on Elite Points from Iberia, oneworld and partner flights over a 12-month membership year, under the points scheme introduced in 2024. Iberia is a oneworld member, so Oro is Sapphire and Platino and Infinita are Emerald. Confirm current Elite Point thresholds on iberia.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Plata

    oneworld Ruby

    How to earn it

    The entry threshold on Elite Points; numbers on the program's page.

    What it gets you

    Priority check-in and boarding, seat selection, a 25% Avios bonus.

    At the lounge door

    No alliance lounge access. Any lounge benefit is the airline's own and only on its own flights.

  3. 3Oro

    oneworld Sapphire

    How to earn it

    The next threshold on Elite Points.

    What it gets you

    Lounge access, extra bags, priority security, a 50% bonus.

    At the lounge door

    Iberia Premium Lounges with a guest on same-day Iberia flights, and oneworld business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

  4. 4Platino

    oneworld Emerald

    How to earn it

    A higher threshold on Elite Points.

    What it gets you

    First-class lounges and check-in, guaranteed seats, a 100% bonus.

    At the lounge door

    Iberia Premium Lounges with a guest, and oneworld first and business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

  5. 5Infinita

    oneworld Emerald

    How to earn it

    The top threshold on Elite Points, or lifetime accumulation.

    What it gets you

    Top tier: personal service and the best upgrade priority Iberia has.

    At the lounge door

    Iberia Premium Lounges with a guest, and oneworld first and business lounges, with one guest, whenever you fly a oneworld carrier the same day, in any cabin.

What Iberia Plus Avios are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per Avio

$0.013

Per 1,000 Avios

$13.00

Your 10,000 Avios

$130.00

Shared by Iberia, Iberia Express. Average across the redemptions Iberia Plus members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals Iberia serves, from the lounges it operates there.

  • AMSAmsterdam SchipholSchengen Piers
  • BOSBoston Logan InternationalTerminal E
  • FCORome FiumicinoTerminal 1
  • GRUSão Paulo/Guarulhos InternationalTerminal 3
  • JFKJohn F. Kennedy InternationalTerminal 8
  • LHRLondon HeathrowTerminal 5
  • MADAdolfo Suárez Madrid-BarajasTerminal 4 · Terminal 4S
  • MCOOrlando InternationalTerminal C
  • MEXMexico City InternationalTerminal 1
  • MIAMiami InternationalConcourse E
  • ORDChicago O'Hare InternationalTerminal 3

Safety record

Last 10 years

0

people killed

All time

13

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

Been here? Sign in to rate this airline.
No reviews yet. Be the first.

Comments

Tips, corrections, and what it was like when you were there.

Sign in to leave a comment or reply.

Loading comments…