British Airways Arrivals Lounge
London Heathrow · London
Guide by Lounge Frog
Page updated
Inside the terminal
Inside Terminal 5
British Airways Arrivals Lounge isn't marked on Mapbox's floor plan yet. The other lounges in the terminal are pinned.
- Terminal
- Terminal 5
- Directions
- How to find it ↓
- Club Aspire Lounge (T5)Level 1
At a glance
A large hydrotherapy zone of shower pods, full English breakfast until noon, and an Elemis spa area.
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How it worksWho gets in
Check the program, card, flight and guest conditions before relying on entry.
No network or club access is recorded. Confirm eligibility with the lounge operator.
Entry and guest policy
Passengers arriving in First or Club World on British Airways, British Airways Club Gold members on long-haul BA flights, and American Airlines Emerald-tier members on qualifying long-haul flights. No guests (capacity restrictions).
Location & opening hours
London Heathrow · Terminal 5
Landside in Terminal 5, before check-in and security. After immigration, baggage reclaim and customs, take the orange lifts in the centre of the terminal up to the first floor.
- Opening hours
- 5 AM – 2 PM daily
- Local time · Europe/London
Editorial ratings
15 of 15 metrics scored. The score is the average of the rated metrics; unrated areas are not included.
What a 5 means for each metric
- Seating & comfort
- plenty of comfortable seats, easy to find one
- Quiet
- calm enough to work, read, or nap
- Space
- never feels packed, even at peak
- Food
- real meals, fresh and varied
- Drinks & bar
- good pours, real selection, no nickel-and-diming
- Coffee
- barista-made, not a push-button machine
- Wi-Fi
- fast and reliable for video calls
- Power outlets
- an outlet at every seat
- Workspace
- desks, quiet rooms, phone booths
- Showers
- clean, available without a long wait
- Restrooms
- clean, plentiful, well kept
- Cleanliness
- tables bussed fast, nothing sticky
- Staff & service
- attentive, friendly, quick
- Views & light
- tarmac views, natural light
- Exclusivity
- premium-cabin or invitation only; no day passes or lounge networks
Photos1
Quick answers
Who can get into British Airways Arrivals Lounge?
Lounge Frog has not recorded access programs for British Airways Arrivals Lounge. Check with the lounge operator for current entry requirements.
What are the opening hours of British Airways Arrivals Lounge?
British Airways Arrivals Lounge is open 5 AM – 2 PM daily (local time, Europe/London).
Where is British Airways Arrivals Lounge?
British Airways Arrivals Lounge is in Terminal 5 at London Heathrow (LHR). Landside in Terminal 5, before check-in and security. After immigration, baggage reclaim and customs, take the orange lifts in the centre of the terminal up to the first floor.
Does British Airways Arrivals Lounge have showers and a bar?
British Airways Arrivals Lounge has 94 shower suites and self-serve drinks.
How good is British Airways Arrivals Lounge?
Lounge Frog rates British Airways Arrivals Lounge 3.4 out of 5 overall, the average of 15 editorial metrics such as food, drinks, seating and quiet.
Other lounges in Terminal 5
7 more at LHR. Entry eligibility varies by lounge.
- Plaza Premium Lounge (T5)independent4.914 scored metrics
- British Airways Galleries Club B Gatessatellite club4.814 scored metrics
- British Airways Galleries Club Northhub club4.714 scored metrics
- British Airways Concorde Roomfirst class flagship4.614 scored metrics
- British Airways Galleries Club Southhub flagship4.614 scored metrics
- British Airways Galleries Firstpremium4.614 scored metrics
- Club Aspire Lounge (T5)independent4.013 scored metrics
Traveller reviews
What people who've been say. One review each; you can update yours.
From the news desk
Coverage
Lounge Frog guides, independent reporting, and primary sources for this lounge.
RoundupBritish Airways will finally build a Terminal 5C lounge at Heathrow, but not until late 2028
BA's new plan covers a first-ever lounge in the T5C satellite, a 2027 rebuild of the T5 Arrivals Lounge and a joint First check-in with American at T3. Most of it is years away.
RoundupLandside versus airside: can you actually reach your airport lounge?
- Roundup
Can you use airport lounges on arrival? The lounges that say yes
- Ranking
The 15 airport lounges with the most showers: 2026
- Empty Nester Miles
Status Run to the UK Part 5 – British Airways Arrivals Lounge Heathrow Review
Empty Nester Miles ·
- Head for Points
Did you know there are baths in the BA Heathrow Terminal 5 Arrivals lounge?!
Head for Points ·
- Head for Points
Review: I visit the British Airways arrivals lounge at London Heathrow T5
Head for Points ·
- British Airways
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- Wander Up Front
My Review: British Airways Arrivals Lounge Heathrow T5
Wander Up Front
- Turning Left For Less
What do you get arriving in first with BA at T5 – Concorde Breakfast room and Arrivals baths
Turning Left For Less