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SQ

SQ · Founded 1972

Singapore Airlines

Based in Changi, Singapore

4.8★★★★★★★★★★

Overall, from 5 metrics

🛫 Hub SIN🎟️ KrisFlyer🗺️ 23 airports we track

Singapore Airlines (SQ) is based in Changi, Singapore, hubs at SIN, flying since 1972. Rated 4.8/5 on on-time performance, hospitality, food, and drinks.

Ratings

Each metric is scored 1–5. The overall rating is their average.

On-time performance
4
Hospitality
5
Food & beverage
5
Drinks
5
Customer service
5
What a 5 means for each metric›
On-time performance
arrives on schedule
Hospitality
crew is friendly and attentive
Food & beverage
quality meals and snacks
Drinks
good selection, generous pours
Customer service
answers the phone and fixes the problem

The essentials

Where they fly from, how to earn with them, and who to call when it goes wrong.

Headquarters
Changi, Singapore
Hub
SIN
Mileage program
KrisFlyer ↗
Elite status
KrisFlyer
Customer service
Unknown

KrisFlyer status

Full status page ↗

KrisFlyer Elite status is earned on Elite miles over a 12-month membership period on Singapore Airlines, Scoot and Star Alliance carriers; PPS Club sits above it and is earned purely on Singapore Airlines premium-cabin spend (PPS Value) over a year. Singapore Airlines is a Star Alliance member, so Elite Gold and PPS are Star Alliance Gold. Confirm current thresholds on singaporeair.com.

  1. 1Member

    How to earn it

    Free to join.

    What it gets you

    Earn and redeem miles; no elite benefits.

    At the lounge door

    No status lounge access. Lounge entry is by cabin, membership, or a card.

  2. 2Elite Silver

    Star Alliance Silver

    How to earn it

    25,000 Elite miles.

    What it gets you

    Priority waitlist and standby, seat selection, a 25% bonus, and the KrisFlyer Gold Lounge at Changi on departure.

    At the lounge door

    The KrisFlyer Gold Lounge at Changi on same-day Singapore Airlines flights only. No Star Alliance lounges elsewhere.

  3. 3Elite Gold

    Star Alliance Gold

    How to earn it

    50,000 Elite miles.

    What it gets you

    Lounge access across Star Alliance, priority check-in and boarding, an extra bag, a 25% bonus.

    At the lounge door

    KrisFlyer Gold Lounges with a guest on same-day Singapore Airlines flights, and Star Alliance Gold lounges, with one guest, whenever you fly a Star Alliance carrier the same day, in any cabin. SilverKris Lounges stay for premium cabins and PPS.

  4. 4PPS Club

    Star Alliance Gold

    How to earn it

    S$25,000 of PPS Value on Singapore Airlines Suites, First and Business fares in a year.

    What it gets you

    SilverKris Lounges, priority everything, PPS Rewards, guaranteed seats, a dedicated line.

    At the lounge door

    SilverKris Business Class Lounges with a guest on same-day Singapore Airlines flights in any cabin, and Star Alliance Gold lounges, with one guest, whenever you fly a Star Alliance carrier the same day, in any cabin.

  5. 5Solitaire PPS Club

    Star Alliance Gold

    How to earn it

    S$250,000 of PPS Value over five consecutive years.

    What it gets you

    Top tier: SilverKris First Class Lounges, a supplementary card for a partner, and the best upgrade priority.

    At the lounge door

    SilverKris First and Business Class Lounges with a guest on same-day Singapore Airlines flights, and Star Alliance Gold lounges, with one guest, whenever you fly a Star Alliance carrier the same day, in any cabin.

What KrisFlyer miles are worth

All 100 programs ↗

The average value of a point, in the currency you spend.

Per mile

$0.013

Per 1,000 miles

$13.00

Your 10,000 miles

$130.00

Shared by Singapore Airlines, Scoot. Average across the redemptions KrisFlyer members typically make; a single award can be worth much more or much less. Compare every program.

Where they fly

Airports and terminals Singapore Airlines serves, from the lounges it operates there.

  • AKLAuckland AirportInternational Terminal
  • AMSAmsterdam SchipholNon-Schengen Piers
  • BOMChhatrapati Shivaji Maharaj InternationalTerminal 2
  • CDGParis Charles de GaulleTerminal 1
  • DELIndira Gandhi InternationalTerminal 3
  • DXBDubai InternationalTerminal 1 (Concourse D)
  • EWRNewark Liberty InternationalTerminal B
  • FRAFrankfurt AirportTerminal 1 (B)
  • HKGHong Kong InternationalTerminal 1
  • HNDTokyo HanedaTerminal 3
  • IAHGeorge Bush IntercontinentalTerminal D
  • ICNIncheon InternationalTerminal 1
  • JFKJohn F. Kennedy InternationalTerminal 4
  • LAXLos Angeles InternationalTom Bradley International Terminal
  • LGWLondon GatwickNorth Terminal
  • LHRLondon HeathrowTerminal 2
  • MELMelbourne AirportTerminal 2 (International)
  • MUCMunich AirportTerminal 2
  • NRTTokyo Narita InternationalTerminal 1
  • SFOSan Francisco InternationalInternational Terminal A
  • SINSingapore ChangiTerminal 2 · Terminal 3
  • SYDSydney Kingsford SmithTerminal 1 (International)
  • ZRHZurich AirportTerminal E

Safety record

Last 10 years

1

person killed

All time

90

people killed

People killed in accidents involving this airline's flights, on board and on the ground. Counted Sep 18, 2026. Source

Traveller reviews

What people who've been say. One review each; you can update yours.

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