All Nippon Airways (NH) is based in Tokyo, Japan, hubs at HND, NRT, flying since 1952. Rated 4.6/5 on on-time performance, hospitality, food, and drinks.
Ratings
Each metric is scored 1–5. The overall rating is their average.
What a 5 means for each metric
- On-time performance
- arrives on schedule
- Hospitality
- crew is friendly and attentive
- Food & beverage
- quality meals and snacks
- Drinks
- good selection, generous pours
- Customer service
- answers the phone and fixes the problem
The essentials
Where they fly from, how to earn with them, and who to call when it goes wrong.
ANA Mileage Club status
Full status page ↗ANA Mileage Club status is earned on Premium Points in a calendar year from ANA and Star Alliance flights, with a share required on ANA's own. ANA is a Star Alliance member, so Platinum and Diamond are Star Alliance Gold. Confirm current thresholds on ana.co.jp.
What ANA Mileage Club miles are worth
All 100 programs ↗The average value of a point, in the currency you spend.
Where they fly
Airports and terminals All Nippon Airways serves, from the lounges it operates there.
- CDGParis Charles de GaulleTerminal 1
- FRAFrankfurt AirportTerminal 1 (B)
- HKGHong Kong InternationalTerminal 1
- HNDTokyo HanedaTerminal 2 · Terminal 3
- HNLDaniel K. Inouye InternationalTerminal 2
- JFKJohn F. Kennedy InternationalTerminal 7
- LAXLos Angeles InternationalTom Bradley International Terminal
- LHRLondon HeathrowTerminal 2
- MUCMunich AirportTerminal 2
- NRTTokyo Narita InternationalTerminal 1
- ORDChicago O'Hare InternationalTerminal 1
- SEASeattle-Tacoma InternationalSouth Satellite
- SFOSan Francisco InternationalInternational Terminal G
- SINSingapore ChangiTerminal 2
- YVRVancouver InternationalInternational Terminal
Safety record
Traveller reviews1
What people who've been say. One review each; you can update yours.
5.0
- Patrick Karsh
Amazing service!
Comments
Tips, corrections, and what it was like when you were there.
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